- Package not delivered and charged 200 cancellation fee Open
I had ordered food for my parents and had specifically mentioned the delivery address. To my surprise, I got a call from Swiggy team stating address incorrect and by their own choice, they registered my current location as my delivery location. Since I had mentioned my delivery address specifically as my current location was different. On the call, I mentioned the delivery address to which I was later informed that order cannot be delivered and swiggy team is cancelling the order and I will be charged Rs *** in my next order. I was really surprised by the insensitive behaviour and policy of Swiggy. First of all, they did not deliver my food for which my old parents were waiting. Secondly, I mentioned my delivery address correctly and because of mistake from Swiggy team in registering my current location and not the location, I mentioned they were charging me incorrectly for a mistake that I had not committed. Literally, it is shocking and sheer harassment to customers.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Meri id activate nhi kar raha h koi me call Kar raha hu to koi bhi call nhi utha raha h * din ho gaye h id lagagye huye activate nhi ki abhi rak thanks ...
Jan 06, 2023 by Talevar singh
My Last week **/**/** to */*/** payout was still processing my De I'd was ******* I want my payment immediately ...
Jan 05, 2023 by Jayavel.m
swiggy boy ne mere yahan per order deliver nahin kiya usne kaha ki location khatm ho rahi hai vahin per main khada hun uske bad mujhse WhatsApp per location mangwata hai location mangwane ke bad bhi location per order deliver nahin kar raha hai...
Jan 05, 2023 by Vijay Singh
I ordered * desserts, out of which * were completely melted in the packaging itself & when opened there was nothing present except melted water & ingredients. On talking to customer care, they are saying the customer has to bear the cost of spi...
Jan 03, 2023 by Harshita
Swiggy - WORST FOOD Closed
VERY SPICY AND SALTY FOOD ...
Jan 02, 2023 by HINA PARMAR