- Package not delivered Open
I booked two couriers containing rakhis and chocolates on behalf of my wife on **.*.**** at abids branch of professional couriers. While accepting courier they told about super fast ** hour delivery and charged premium rate at Rs ***/- per package. But the delivery didn't happen till date **.*.**** which is * days from the booking date. When I inquired on **th August they told they are not serving that area. I didn't understand how they accepted my booking if they don't serve that location. When I spoke to the office people in Abids road they don't give a proper response. Mails to the head office of professional courier are also of no use.
I want a full refund of my Rs ***/- and my packages be either delivered to the booked location even if they don't serve that location or return back of the * packages to the from the address mentioned on the courier in good condition.
I also want compensation for the mental agony and the amount of time I had to waste because of them. Would be thankful if you can do justice.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"
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