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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Professional Couriers?
If you are not satisfied with Professional Couriers, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Professional Couriers and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Professional Couriers
But before filing a complaint, you should
a. Contact the customer support of Professional Couriers first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
MAA********* the courier track number...
Jul 29, 2024 by Vijayakumar
Professional Couriers - Courier was not delivered to the address Open
NSDL e-Gov sent me PRAN CARD through Professional Couriers. Instead of contacting me over the phone and delivering the courier to my address, they returned it to NSDL e-Gov saying that party not found. NSDL e-Gov again sent the courier back ...
Mar 28, 2024 by Prashanth Kumar Duvva
Professional Couriers - Package not delivered Closed
I HAVE COURIERED IMPORTANT DOCUMENTS FROM MUMBAI TO GOA FOR THEIR VISA APPOINTMENT CIA PROFESSIONAL COURIERS. COURIER WAS SENT ON *RD FEB**** AND RECEIVED ON *TH FEB ****, BUT DUE TO THEIR NEGLIGENCE THAT WAS NOT DELIVERED ON TIME INFACT STILL ...
Feb 07, 2024 by CHARUDATT KARNIK
Professional Couriers - Package Damaged Closed
I have sent * Tanjore Frames from Bangalore to Srikakulam and marked them as Fragile. The delivery was delivered to a wrong address. They gave the product without even calling the registered mobile number(mine). After days of calling out, t...
Jun 27, 2023 by Mohan Sai
Professional Couriers - My order was missed Closed
My cousin send an courier through professional courier at edapadi on ** Feb **** but till now I'm not getting My courier.they employees not answered properly.my cousin having it's sending invoice .....
Mar 06, 2023 by Sekar thailan
Professional Couriers - Package not delivered and routed to Hyderabad Open
My parcel has reached the Peenya branch on *nd March **** and it's *th March today but I haven't received the parcel yet. I tried reaching their office and received the contact number from head office but that person is not answering the calls....
Mar 05, 2023 by Juseena Sujine
Professional Couriers - Package not delivered Open
Courier sent from Vitla on May * hasnt reached yet to customer. When sending the package from from Vittla branch, they promised it will be delivered in * days. Content - live plants...
May 09, 2022 by Navya U
Professional Couriers - Package not delivered Open
Hi Team, With reference to the subjected Consignment No : MYS********, I have dispatched the courier worth of Rs. *,*** (Aquarium Live Plants) from Mysore (Hebbal *st Stage Branch) on **st August **** to Andhra Pradesh and the parcel was nev...
Sep 14, 2021 by Sagar S D
Professional Couriers - Damaged induction stove top Closed
I packed my induction stove with the official packaging provided by Prestige and sent it from Bangalore to Pune via Professional Couriers on *th July. I received a completely crushed, damaged and unusable stove top on **th July and the customer...
Jul 21, 2021 by Varshini Subhash
Professional Couriers - Missing contents in package Open
Sir, On *th of this month, I have taken my friends help to courier pulse oximeter, BP machine, Sugar tester and a packet of picket to Bhadrachalam to me where I am residing now. My friend has hand over all * items to the staff but I have rec...
Jun 13, 2021 by Venkata Krishna Bandari
Professional Couriers - They Aren t Sending My Courier Percel It Has Been Almost more then 20 Days Closed
They Aren't Sending My Courier Percel It Has Been Almost more then ** Days still They Haven't Shipped My Courier And They Are Providing Wrong Customer Care Number when I try to call everyday it says "switch off"...
May 24, 2021 by Robi borah
Professional Couriers - Package not delivered Delivery executive harassing customer Closed
Delivery person Naresh ********** has not delivered the courier at residence. Forced the customer to come to a different location and collect. Naresh ********** has behaved rudely with customers. He is asking customers to come to professional...
Mar 31, 2021 by Shiva
I was charged excise duty at the source and destination and package from India to US took *months and medical prescription amount was charged but no prescription available in the package. After we got prescription from another source and paid e...
Oct 09, 2020 by sravanakumar
Professional Couriers - Courier parcel not delivered Open
My parcel sent from Bangalore on **.**.**** with number HRD******** reached Kasaragod office on **.**.****. There my delivery address was given very clearly. In spite of this the concerned person from the Kasaragod Office called me over the pho...
Sep 23, 2020 by CH AMARNATH
Professional Couriers - Package Not Delivered Open
I'm Pavan, I have sent my CCTV Hikvision DVR Box through Professional courier tracking number WGL****** on **-AUG-**** from Warangal Telangana to Sirsa Haryana. When I called to sirsa branch his number *********** he said delive...
Sep 22, 2020 by Pavan Kumar K
Professional Couriers - Parcel damaged broaken Open
*rd of september **** parcel was sent from Sirsi professional courier and reached to Bangalore MCO on *th of September ****. after than no one is responded properly.... finally after many follow ups parcel is received on **th september ****. wh...
Sep 11, 2020 by Mahesh Islurkar
Professional Couriers - Package not delivered and worst customer service Closed
I did a speed courier on **th Aug ****..still it didn't reach the right place.. When I contact the customer service they didn't respond properly.. Worst ever customer service.. ...
Aug 20, 2020 by Arthi
Professional Couriers - Delay in transit even though I paid for Pro Premium facility Closed
I booked for courier service on **th August ****, it showed 'dispatched to Guwahati' at **:** am on **th. Today tracked my parcel and it still showed the same result so i called up Guwahati Centre and was informed that the parcel hasn't reached...
Aug 17, 2020 by L S Leasane
Professional Couriers - Package not delivered Open
I have booked a shipment on *th July from Tirupati to Pune with professional couriers with tracking number TPT******. The same hasn't even delivered to pune yet and its been more than ** days. The status is also not updated in their website. I ...
Aug 07, 2020 by Likhith Kumar
Professional Couriers - Package not yet delivered Closed
Parcel(*kg) been booked on **th July **** from Bareilly, but not yet received to my location chennai. No proper response from Cust care....
Aug 05, 2020 by Aravind Madhanagopal
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