Lenskart
- Package not delivered Awaiting Details
Movammed shahid filed this complaint against Lenskart on Apr 04, 2022
Hello team,
I am Mohammed shahid I have order a specs for me and my mother last month Chennai Mylapore branch they have tested and provide a specs for us both and it’s cost around *k for me and my mom and later I received the product after * week and then I have put for a replacement bcoz I don’t like that Color so I go for a replace in Porur branch on **nd it is simple just a replace they told me it took * days and maximum ** days and still I would haven’t received my order and it’s almost ** days now whenever I call them they were saying like you will get today you will get today this is what I am getting from the staff no one is ready to resolve my problem so I am fed up you guys service so I kindly request you to refund my amount asap
Thanku
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Lenskart
Resolved
Frustrated? File a Complaint
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
Related Complaints
Lenskart - Complaint Regarding Broken Sunglasses Frame Order No Closed
I am writing to express my dissatisfaction with a recent purchase and the subsequent service I have received. On May **, ****, I placed an order for Vincent Chase Polarized Black Round Medium Frame & Glases, and unfortunately, the frame has al...
Jul 04, 2024 by Sanjukta Dey
Lenskart - Problem in claiming warranty in lenskart Closed
Dear voxya, I ordered a pair of glasses from lenskart on **rd September **** under the order ID **********. I am attaching the images of eyeglasses which are completely broken proving how bad quality of frame you have delivered to me. Further,...
Jun 08, 2024 by SHIVANI VALECHA
Lenskart - Refund from Lenskart Closed
My order is wrongly placed by the store, I called customer care and got my order is cancelled but I am yet to get the refund and store credit in lieu of it. I am following up for a while and every time I get a timeline for the next ** hrs. My c...
Jun 05, 2024 by Nawal Kishor Mishra
Lenskart - Lenskart changed their policy to 6 months for discoloration Closed
I purchased glasses in November with a full *-year warranty. In January, Lenskart changed their policy to * months for discoloration. Customer support is not approving my warranty claim for the old purchase due to the new policy. Order id #****...
May 27, 2024 by Vikas Kumar
Lenskart - Facing problem with exchange Closed
I purchased clip on glasses from lenskart after using them for a while it's coating started coming off and it was causing rash on my forehead. I put exchange request which was difficult but I got through I was promised that my process will comp...
May 12, 2024 by Ajaykumar Yadav