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Professional Couriers

 - Package never delivered and returned Open

Rakesh Kumar Tripathi filed this complaint against Professional Couriers on Apr 13, 2019

I couriered my package from Noida to Pune on **-**-****. It should have reached the destination in *-* days but reached Pune only on **th. But then the facility at Pune has never delivered nor returned the package. They keep on changing the status in the system and it goes from Pune City to Pimpri, Warje and so on. I tried calling them and after so many attempts able to talk to them on **-**-** and it was at Warje centre. The person told a lie that he received the package that day only and will deliver by ** Aug. Then he told to check with Pimpri centre as the package sent there. After asking why it is going from one centre to others, he told that pin code is not serviced by them. I booked it in Noida from their courier partner and should have been told. I had spent *** bucks and also rakhi is not getting delivered. They are making fun of customer by not delivering it and no value of emotions attached to the festival. I am helpless Consignment No. NDA********* I had raised grievance using consumer helpline portal 'INGRAM' also attaching the courier slip and tracking status from their website but they never replied.
Complaint Number: ******
Complaint Reg Date: ****-**-** **:**:**
I raised issue using Twitter and also mailed them but it seems they do not want to reply itself.

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Professional Couriers

39 Total Complaints
17 Total
Resolved
43.59% Consumer Satisfaction

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Related Complaints

Professional Couriers - Damaged induction stove top Closed

I packed my induction stove with the official packaging provided by Prestige and sent it from Bangalore to Pune via Professional Couriers on *th July. I received a completely crushed, damaged and unusable stove top on **th July and the customer...

Jul 21, 2021 by Varshini Subhash

Professional Couriers - They Aren t Sending My Courier Percel It Has Been Almost more then 20 Days Closed

They Aren't Sending My Courier Percel It Has Been Almost more then ** Days still They Haven't Shipped My Courier And They Are Providing Wrong Customer Care Number when I try to call everyday it says "switch off"...

May 24, 2021 by Robi borah

Professional Couriers - Package not delivered Delivery executive harassing customer Closed

Delivery person Naresh ********** has not delivered the courier at residence. Forced the customer to come to a different location and collect. Naresh ********** has behaved rudely with customers. He is asking customers to come to professional...

Mar 31, 2021 by Shiva

Professional Couriers - Package not delivered and worst customer service Closed

I did a speed courier on **th Aug ****..still it didn't reach the right place.. When I contact the customer service they didn't respond properly.. Worst ever customer service.. ...

Aug 20, 2020 by Arthi

Professional Couriers - Delay in transit even though I paid for Pro Premium facility Closed

I booked for courier service on **th August ****, it showed 'dispatched to Guwahati' at **:** am on **th. Today tracked my parcel and it still showed the same result so i called up Guwahati Centre and was informed that the parcel hasn't reached...

Aug 17, 2020 by L S Leasane

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