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Delhivery courier service - Package lost

ALANKAR MATHUR filed complaint against Delhivery courier service on Dec 13, 2019

Package reached at destination center on * dec and then thay lost it. After that they are posting that customer is rescheduling the delivery after every * days. After multiple customer care calls I visited local center they told me that item is missing. Surprisingly they are suggesting me to reorder the item and pay the custom duty again.
Totally unprofessional behavior.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Delhivery courier service

19

Total Complaints

11

Total Resolved

57.89%

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