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Delhivery courier service - Broken Parcel

Samaysha impex filed complaint against Delhivery courier service on Oct 11, 2021

I have shipped a Wooden table On ** September **** under company Delhivery #AWB Number - ********* and it has been delivered on ** September
The customer has received broken piece It's a wooden table Still it's totally damge.

After using heavy duty corrugated * ply carton and non fragile nature of the product, it is broken when opened by the customer.
The Product amount Was Rs-*****/- Product have attached Invoice and Assurety.
I have complained alot Sended alots of email But their is no action taken by Delhivery

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Delhivery courier service

19

Total Complaints

11

Total Resolved

57.89%

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