- Package is Delayed and Rude Behavior Missed accessing important medicines Closed
I have been waiting to receive my parcel as i have sent the keys and package is reached to hyderabad Nizampet office * days back and when i tried calling for my delivery they did mention that they cannot deliver which is strange and again i requested for a pick up at Miyapur branch and they denied first. Later called me and said I will be delivering to Miyapur for a pick up.
I was ready to pick up the parcel, when I tried reaching out to them on the phone they were not responding which continued for * days. They happened to receive the call today when I am checking for my package and unresponsiveness they were saying they tend to receive so many calls and not doing business to receive the calls from everyone and speaking nonsense. This is the professional behavior from professional services courier services. I think it's high time for you to change your organization name or check your employees/partners' professionalism. If he is not able to deliver the package in-person, he could have mentioned the same and shared the address to pick up when he couldn't do it, how is it possible that he can deliver today.
I had a dependency to get some medicines to be sent with a friend who is travelling today, i have planned and sent the keys well in advance. Your team's responsible nature and professionalism screwed it big time. I would recommend my whole network and at my organization to stop using the services going forward.
Location details: Nizampet
Contact person: **********
Reach out if you are really concerned about your customers.
Are you brand?
Are you Lawyer?
Replace / Fix problem
Damages for loss and agony
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
Delivery person Naresh ********** has not delivered the courier at residence. Forced the customer to come to a different location and collect. Naresh ********** has behaved rudely with customers. He is asking customers to come to professional...
Mar 31, 2021 by Shiva
I did a speed courier on **th Aug ****..still it didn't reach the right place.. When I contact the customer service they didn't respond properly.. Worst ever customer service.. ...
Aug 20, 2020 by Arthi
I booked for courier service on **th August ****, it showed 'dispatched to Guwahati' at **:** am on **th. Today tracked my parcel and it still showed the same result so i called up Guwahati Centre and was informed that the parcel hasn't reached...
Aug 17, 2020 by L S Leasane
Parcel(*kg) been booked on **th July **** from Bareilly, but not yet received to my location chennai. No proper response from Cust care....
Aug 05, 2020 by Aravind Madhanagopal
Got a record book from my Law college and its damaged worse while its reach me. Its clearly shows because of the worse handling by the professional courier folks. Could be throwing the consignment while loading & unloading. ...
Jul 07, 2020 by Darwin T