- Package has not been delivered Open
i have submitted a hard disk to WD for replacement they told me i will get replace via courier services. On **th november Wd booked ECOM EXPRESS as a courier partner to deliver my package . Everything was normally done but on *th december ECOM EXPRESS updates wrong address status on their website on my package without attempting the delivery. I contacted ECOM EXPRESS customer care to resolve the issue but they said in their company there is a ofd lock put on my package contact to WD for resolution . I did , WD said issue resolved , i waited for two three days but no update on ECOM EXPRESS tracking details . I again contacted to ECOM EXPRESS customer care , now they are neither telling me any thing clearly nor delivering my package . WD also not giving their support so i am filing the complaint against ECOM EXPRESS courier services . This courie service is pathetic i never faced this type of issue on any other courier service and this is my first time with ECOM EXPRESS.
AWB Number: **********
Please resolve the problem as its very problematic situation.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
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Nov 05, 2022 by Abdul
Ecom Express - Parcel Loss Closed
I going to complaint against Ecome Expess Courier. we lost our customer parcel, we asked delivery person but he is telling delivered parcel at address but we didn't received yet, AWB no. **********, we need help to find out my customer parcel ...
Nov 05, 2022 by V P SINGH