Ecom Express
- Package has not been delivered Open
Kishan Kumar Chelak filed this complaint against Ecom Express on Dec 14, 2021
i have submitted a hard disk to WD for replacement they told me i will get replace via courier services. On **th november Wd booked ECOM EXPRESS as a courier partner to deliver my package . Everything was normally done but on *th december ECOM EXPRESS updates wrong address status on their website on my package without attempting the delivery. I contacted ECOM EXPRESS customer care to resolve the issue but they said in their company there is a ofd lock put on my package contact to WD for resolution . I did , WD said issue resolved , i waited for two three days but no update on ECOM EXPRESS tracking details . I again contacted to ECOM EXPRESS customer care , now they are neither telling me any thing clearly nor delivering my package . WD also not giving their support so i am filing the complaint against ECOM EXPRESS courier services . This courie service is pathetic i never faced this type of issue on any other courier service and this is my first time with ECOM EXPRESS.
AWB Number: **********
Please resolve the problem as its very problematic situation.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Ecom Express
Resolved
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Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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