Swiggy
- Package delivered and took away Open
Manu.S.H filed this complaint against Swiggy on Jun 08, 2020
I ordered through swiggy for a cake and sandwich which I didn't recieve. In fact they delivered and took it away at the same time saying that the order got cancelled. And there is no refund. I don't understand..Is there no morals?
Moreover the delivery boy shouted at me saying he was waiting and searching somewhere around .and tried to contact me..I didn't recieve a single call. He thought the landmark I provided was my exact location...why should i pay fir the same.?since they themselves day a landmark can be an exact location or a near location. Only after waiting so long I tried to collect his number from the customer service and contacted ..then only he said he had been waiting. I lost my money which they say it's cancellation charge. It's utter injustice. Why should I pay for their fault. And the worst thing is that after much shouting he took off the package within minutes of handing over to me. I definitely need my money back. It was *.**pm when he came here and shouted from the road ..nonsense.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Swiggy
Resolved
Frustrated? File a Complaint
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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