A K filed complaint against OYO on Oct 18, 2019
I have booked a hotel in vindhyachal via oyo.i reached the hotel n I was told that there is no booking and they dont accept any oyo bookings.i was shocked.as it was festival day lakkhi puja,I travelled so long to reach the booked hotel n after that i faced harassment.it took * hours to search for another hotel,then I had to pay again to the cab as he also refused to move from crowded place again.my whole plan was spoiled as it wasted around * hours plus I had to pay higher amount to book hotel and because of this delay I was not able to visit the temple on time and when it was late,the temple was closed in the afternoon n we had the returning on the same day.my whole trip was spoiled.we were * family members.we travelled ** hours one way journey to visit the temple and this is why everything was prebooked.but because of oyo fraud,our journey got wasted.travelling expenses,higher amount for room booking,after dat also programme was spoiled.i have the letter of the hotel denial also and message of booking confirmation from oyo is as follows:-
Dear ASHUTOSH KABRA, we look forward to host you for confirmed Booking DOIJ**** at SPOT ON ***** Gurukul Dham Hotel. Awaiting you is a ***% OYO Experience - from booking to check-out
Check-in: **th Oct, ** pm onwards
Check-out: **th Oct till ** am
No. of rooms: * SPOT ON Deluxe Rooms
Number of guests: * Adults
Hotel name: Gurukul Dham Hotel
Address: GURUKUL DHAM HOTEL, Vindhyachal Rasulpur Urf Shivpur, Kantit, Vindhyachal, Mirzapur-cum-Vindhyachal, Mirzapur
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