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OYO - Oyo booking

Indrasena filed complaint against OYO on Jul 23, 2019

I booked suit room in oyo for my guests from Gujrat for the date **-**-**** booking ID KNUG****, when I went to hotel they said we are not attached with oyo and for you there is no room. I contacted with customer care they raised issue ID******* and said we will respond you within * mins but no response, after ** mins again I called but no response. Because of this issue I booked room in Hotel Citadel it is costing about *k and my schedule of meeting totally changed. It affected my status. There is no response please resolve this issue. Today they disconnecting my call

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

OYO

513

Total Complaints

237

Total Resolved

46.20%

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