Paytm Mall
- Ordered for new phone Vivo pro via paytm app onvia order id but received dummy phone Vivo Open
Aakash Agrawal filed this complaint against Paytm Mall on Jan 31, 2021
I had paid Rs. **,***/- by ICICI CREDIT CARD and ordered for new phone (Vivo V** pro) via paytm app on *.*.**** vide order id *********** but received dummy phone (Vivo Y**) on *.*.****.Delivery boy just handed over the product pack to my older father and ran away immediately without even asking for OTP received on my registered mobile no.Further Return request was immediately placed on *.*.**** after checking the package.It was showing your return will approve by *.*.**** and pick up by **.*.**** but nothing has been done yet.Paytm ticket *********.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Paytm Mall
Resolved
Frustrated? File a Complaint
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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