Jio mart
- ORDER OF GROCERY ITEMS NOT COMPLETED Open
PANKAJ KUMAR MAINI filed this complaint against Jio mart on Sep 08, 2020
An order for grocery items was placed on Jio Mart on *.*.**** through their Jio Mart App.
Order was shown as "Ordered".
Thereafter there is no response from Jio Mart.
In spite of my various calls on Customer Care no concrete reply could be given. I was given a complaint No. which is not traceable now by customer care team.
While lodging complaint I was asked to send email on their site which was immediately sent alongwith all details. A reply was received ''please send your order number and mobile number.
I had paid in advance. They are playing with customers money. In the instant case they are harassing a Senior Citizen.
There is no grocery with me and I am not able to spent more money without knowing the status of the refund or order completion.
Please publish this and get the things expedite.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Jio mart
Resolved
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