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Ferns N Petals - order not delivered Refund expected

varsha rangaraju filed complaint against Ferns N Petals on May 10, 2021

I have ordered a cake on *th of may weighing *kg which has to be delivered on **th of may costs Rs****/-. The given time slot is between *:** am - *:** pm. I didn't yet receive the order nor there is any refund policy available in the app. I have raised tickets in the application regarding the order but there is no proper response. I have found their phone numbers from their website and contacted them but still, there was no response. It was continuously ringing but no one has responded. I request you to kindly go through my issue and return back my money. I expect a refund as soon as possible..please look into the issue. Thank you very much.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Ferns N Petals

30

Total Complaints

16

Total Resolved

53.33%

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