Facebook Pixel Tracking

Renee Cosmetics - Order not delivered

Swathy filed complaint against Renee Cosmetics on Jan 5, 2024

Order id: **********
AWB NO: ***************

I have placed an prepaid order on November **, ****. It's been more than a month still I didn't get my order. Initially the delivery person keep on updating the wrong reason that customer is not available to buy the product but he didn't try to attempt the delivery at all. I tried to contact them but no response. The contact number they have provided in Renee website is working like a bot. It's just pre prepared call, no use.

When I check the status, i found that the product is in RTO transit. So I found out that the product is again returned to the renee warehouse. Now either i want my money back or the product. Neither delivering the product nor giving any response. It's totally wrong and they couldn't ready to take any responsibility

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Renee Cosmetics

7

Total Complaints

6

Total Resolved

85.71%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Sejal Singh on Nov 30, 2024

Renee Cosmetics  – Package not delivered Closed

I place order on *th Nov with this site *********** is the order it's been a month yet there is no update they assign a delivery partner but during pickup they cancel it

Shiwangi Saini on Nov 27, 2024

Renee cosmetics  – Missing item from delivery Closed

My order no is *********** from renee cosmetics I have ordered * items and I got a deal of free one assorted gift. I received my order today and it says * items in the invoice but I received only * . A message also ...

Baishnabi Behera on Nov 10, 2024

Renee Cosmetics  – About my order Closed

I have not received my product after * to * days of order, & also no one can answered my call, I called many times

Ayushi on Oct 17, 2024

Renee cosmetics  – Package not delivered Closed

Not recieved my product yet from Rene cosmetics,they aren't responding to mails nd calls

Radhika Gupta on Oct 1, 2024

Renee Cosmetics  – Package not delivered Closed

I ordered Renee liquid lipstick on ** September **** but I didn't received my order yet. My order was prepaid.i try to contact Renee cosmetics but I can't. They replied my mail that item is out for delivery but i di...