BigBasket
- Order cancelled without consent Closed
Minakshi Roy filed this complaint against BigBasket on Apr 22, 2024
My order with id EXN-**********-******** was supposed to be delivered by ** pm on **nd april. But when I logged into app prior ** pm the order was cancelled and rescheduled for **th April that too without my consent.
What kind of customer service is this??? They don't respond over chat support as well.
I request you to take this seriously and act accordingly.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
BigBasket
Resolved
Frustrated? File a Complaint
Royals Moonlight Resort
"I have received my refund today, bringing closure to the scam case I was fighting. Thank you for your tireless efforts, expertise, and unwavering commitment to consumer rights."
Archana R
Related Complaints
BigBasket - Account Blocked For No Reason Closed
Yesterday I placed two orders with same items to use of my neu coins. I got a call from bigbasket stating that you have done a multiple orders, we don't allow such through personal account, for that you need to do it from business account. I've...
Nov 26, 2023 by Deepak
BigBasket - Money deducted and not refund since 10 days Closed
hi my name is divya and i ordered online groceries from bigbasket and the money was deducted number of items was around ** and it was placed on **/**/**** ,the *st time payment failed and * nd time it was paid to the upi id bigbasket@paytm and ...
Aug 22, 2023 by divya rauniyar
BigBasket - Big Basket has deactivated my account Closed
Hi, My name is Rashmi Pagare, I've an account with BB n I'm a very frequent buyer. My ac is registered and my mobile number is verified. I just received a msg saying "Due to short collection we have debited your Bigbasket wallet. Kindl...
Jun 05, 2023 by Rashmi Pagare
BigBasket - Charged extra Closed
This is looting customers. If I order something *kg why should I pay more. At this competitive space everyone managing to give exact quantity. Why BB charging more for this? Its charging me Rs. *.* extra for Rs ** ( *% extra ) I hop...
Jan 10, 2023 by Papamal Dhanuka
BigBasket - Account deactivated Closed
My account has been deactivated in bigbasket.Whenever i get bad items then only i got refund.They are telling you have misused of policies ...
Jan 08, 2023 by Himanshu Bansal
