Citibank india
- Order cancelled but emi deducted Open
Sanchita shetty filed this complaint against Citibank india on Jul 06, 2020
I had ordered mobile from amazon through my credit card but since I cancelled the order the money was refunded back to my account but still the emi has been shown in my account reducted .The citi bank customer drafted a mail saying that merchant has not yet cancelled the loan and so the loan is still active and the emi is deducted
When I tried contacting amazon they were like the amount was not bought by emi and so the whole amount has been refunded
And I remember that when the amount was deducted from credit card I converted it into emi so here citi bank is not coming up with the solutio and trying to fool me by making me pay the installment
I am not able to contact citi bank
I want a new bill for my credit card
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Resolution Demanded:
Refund / Credit for purchase
Citibank india
Resolved
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"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
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