Chocotown
- Order 5569 of Rs 1738 Undelivered Open
Mili Baji filed this complaint against Chocotown on Sep 22, 2022
Placed an order for the following items on * September, ****.
*. Storck Toffifee Hazelnut in Caramel
***gm × * - Rs. ***.**
*. Galaxy Chocolate Chunk Cookies
***gm (Imported) × * - Rs. ***.**
*. Balade Farms Original Halloumi Cheese
***gm × * - Rs. ***.**
*. La Vache Dip & Crunch Cheese Snack Sticks * Pieces ***gm × * - Rs. ***.**
*. Nutella Ferrero Biscuits Filed Inside With Nutella Chocolate ***g (Pack Of *) × * - Rs. ***.**
Got an automated order confirmation email. Thereafter, never received a call or shipment tracking email. Tried calling them but the number is not active anymore. Mailed them thrice regarding my order and if unable to fulfill it, requested to initiate a refund. Received no response so far. This is clearly a fraudulent company. Planning to approach the Cyber Crime Cell as well. Request help to resolve this issue. Thank you.
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Resolution Demanded:
Refund / Credit for purchase
Chocotown
Resolved
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Pepperfry.com
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
Kaushik Mandal
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