Chocotown
- Order 5569 of Rs 1738 Undelivered Open
Mili Baji filed this complaint against Chocotown on Sep 22, 2022
Placed an order for the following items on * September, ****.
*. Storck Toffifee Hazelnut in Caramel
***gm × * - Rs. ***.**
*. Galaxy Chocolate Chunk Cookies
***gm (Imported) × * - Rs. ***.**
*. Balade Farms Original Halloumi Cheese
***gm × * - Rs. ***.**
*. La Vache Dip & Crunch Cheese Snack Sticks * Pieces ***gm × * - Rs. ***.**
*. Nutella Ferrero Biscuits Filed Inside With Nutella Chocolate ***g (Pack Of *) × * - Rs. ***.**
Got an automated order confirmation email. Thereafter, never received a call or shipment tracking email. Tried calling them but the number is not active anymore. Mailed them thrice regarding my order and if unable to fulfill it, requested to initiate a refund. Received no response so far. This is clearly a fraudulent company. Planning to approach the Cyber Crime Cell as well. Request help to resolve this issue. Thank you.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Chocotown
Resolved
Frustrated? File a Complaint
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
Related Complaints
Chocotown - Wrong products delivered Closed
I ordered chocolates but ended up receiving coffee powder....
Feb 14, 2024 by Ankit Madan
Chocotown - Wrong package is delivered Closed
I ordered nescafe gold blend barista style coffee but they sent me some chocolate powder instead of it. Now their contact no or email address is also not working....
Nov 08, 2023 by Shradhey
Chocotown - Received different items items missing Closed
Placed an order for chocolates but received apple cider and coffee instead which was */* of the total amount of the order. Tried calling them to find out their number is unavailable. ...
Sep 20, 2023 by Ananya Mondal
Chocotown - Wrong product delivered Closed
I ordered chocolates worth **** rupees and have received * bottles of davidoff coffee and an expired jar of lotus biscoff spread. Their email id does not exist and mobile phone is turned off. ...
Jun 05, 2023 by Hitesh sharma
Chocotown - Wrong order delivered Closed
I had ordered Hersheys nuggets chocolate worth ₹*** but instead I received some David off coffee! It is a fraudster company I tried contacting them but none of them worked! A strict action should be taken against them ...
Feb 18, 2023 by Kreeti gupta