Mili Baji filed complaint against Chocotown on Sep 22, 2022
Placed an order for the following items on * September, ****.
*. Storck Toffifee Hazelnut in Caramel
***gm × * - Rs. ***.**
*. Galaxy Chocolate Chunk Cookies
***gm (Imported) × * - Rs. ***.**
*. Balade Farms Original Halloumi Cheese
***gm × * - Rs. ***.**
*. La Vache Dip & Crunch Cheese Snack Sticks * Pieces ***gm × * - Rs. ***.**
*. Nutella Ferrero Biscuits Filed Inside With Nutella Chocolate ***g (Pack Of *) × * - Rs. ***.**
Got an automated order confirmation email. Thereafter, never received a call or shipment tracking email. Tried calling them but the number is not active anymore. Mailed them thrice regarding my order and if unable to fulfill it, requested to initiate a refund. Received no response so far. This is clearly a fraudulent company. Planning to approach the Cyber Crime Cell as well. Request help to resolve this issue. Thank you.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I ordered chocolates but ended up receiving coffee powder.
I ordered nescafe gold blend barista style coffee but they sent me some chocolate powder instead of it. Now their contact no or email address is also not working.
Placed an order for chocolates but received apple cider and coffee instead which was */* of the total amount of the order. Tried calling them to find out their number is unavailable.
I ordered chocolates worth **** rupees and have received * bottles of davidoff coffee and an expired jar of lotus biscoff spread. Their email id does not exist and mobile phone is turned off.
I had ordered Hersheys nuggets chocolate worth ₹*** but instead I received some David off coffee! It is a fraudster company I tried contacting them but none of them worked! A strict action should be taken against th...