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Chocotown

 - Order 5569 of Rs 1738 Undelivered Open

Mili Baji filed this complaint against Chocotown on Sep 22, 2022

Placed an order for the following items on * September, ****.

*. Storck Toffifee Hazelnut in Caramel
***gm × * - Rs. ***.**
*. Galaxy Chocolate Chunk Cookies
***gm (Imported) × * - Rs. ***.**
*. Balade Farms Original Halloumi Cheese
***gm × * - Rs. ***.**
*. La Vache Dip & Crunch Cheese Snack Sticks * Pieces ***gm × * - Rs. ***.**
*. Nutella Ferrero Biscuits Filed Inside With Nutella Chocolate ***g (Pack Of *) × * - Rs. ***.**

Got an automated order confirmation email. Thereafter, never received a call or shipment tracking email. Tried calling them but the number is not active anymore. Mailed them thrice regarding my order and if unable to fulfill it, requested to initiate a refund. Received no response so far. This is clearly a fraudulent company. Planning to approach the Cyber Crime Cell as well. Request help to resolve this issue. Thank you.

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Resolution Demanded:
Refund / Credit for purchase

Chocotown

30 Total Complaints
22 Total
Resolved
73.33% Consumer Satisfaction

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Related Complaints

Chocotown - Wrong order delivered Closed

I had ordered Hersheys nuggets chocolate worth ₹*** but instead I received some David off coffee! It is a fraudster company I tried contacting them but none of them worked! A strict action should be taken against them ...

Feb 18, 2023 by Kreeti gupta

Chocotown - Chocotown order missing one item Closed

As per the order #****, I ordered two bottles of Rich aroma coffee but I received only one bottle of Espresso coffee. Either I need refund or send * coffee bottle which is missed. I am okay with the flavor change ...

Jan 29, 2023 by Nidhish Parakkal

Chocotown - Wrong Items Closed

I Placed an order of * Takis(chips) and a chocolate, they sent * coffee jars instead i checked it in front of the delivery guy and sent it back. I usually don't check the parcels before receiving them but i tried contacting their support earlie...

Jan 27, 2023 by Siddharth Singh

Chocotown - Wrong expired items delivered Closed

I ordered *items worth Rs.**** - ordered Reese's chocolates, Lindt lindor truffles, ice breakers, Nutella jar and a bottle of Bragg apple cider vinegar. And I received * items out of which * is an expired bottle of vinegar, a Milo box and nerds...

Dec 09, 2022 by Aparna

Chocotown - ITEMS MISSING Order 6613 Closed

Dear Chocotown it's really disappointing to see that the items in my package were missing and along with it the wrong item were sent !!! I was out for few weeks and today I reached and opened the package and was not very sad seeing this i...

Nov 03, 2022 by Dhairya Arora

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