File a Complaint against Chocotown
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Chocotown
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How to resolve Chocotown complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
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6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Chocotown?
If you are not satisfied with Chocotown, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Chocotown and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Chocotown
But before filing a complaint, you should
a. Contact the customer support of Chocotown first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Chocotown - Wrong order delivered Closed
I had ordered Hersheys nuggets chocolate worth ₹*** but instead I received some David off coffee! It is a fraudster company I tried contacting them but none of them worked! A strict action should be taken against them ...
Feb 18, 2023 by Kreeti gupta
Chocotown - Chocotown order missing one item Closed
As per the order #****, I ordered two bottles of Rich aroma coffee but I received only one bottle of Espresso coffee. Either I need refund or send * coffee bottle which is missed. I am okay with the flavor change ...
Jan 29, 2023 by Nidhish Parakkal
Chocotown - Wrong Items Closed
I Placed an order of * Takis(chips) and a chocolate, they sent * coffee jars instead i checked it in front of the delivery guy and sent it back. I usually don't check the parcels before receiving them but i tried contacting their support earlie...
Jan 27, 2023 by Siddharth Singh
Chocotown - Wrong product received Open
Hi, I'm Anwar. I have ordered Cadbury Dairy Milk Marvellous Creations ***gm (Imported) , today I received the package. Instead of this I received Cadbury drinking chocolate. Kindly consider this big issue and give me a resolution of refund or ...
Dec 12, 2022 by sheik Anwar
Chocotown - Wrong expired items delivered Closed
I ordered *items worth Rs.**** - ordered Reese's chocolates, Lindt lindor truffles, ice breakers, Nutella jar and a bottle of Bragg apple cider vinegar. And I received * items out of which * is an expired bottle of vinegar, a Milo box and nerds...
Dec 09, 2022 by Aparna
Chocotown - CHOCOTOWN not responding after placing an order Open
I tried placing an order on their website for an amount of *** on ** Oct. The money got deducted but the order was not placed. I assumed I would get a refund in *-* days. I next placed an order for an amount of ****, order id ****. I got a mess...
Nov 29, 2022 by Nithin J O
Chocotown - Track number doesn t exist Open
I made a purchase on **/**, but I still haven't received it. After confirming the payment, they sent me a tracking number that does not exist, whenever I try to track it, a message appears saying "no data found". I try to contact the company th...
Nov 15, 2022 by Rodrigo Moretti
Chocotown - ITEMS MISSING Order 6613 Closed
Dear Chocotown it's really disappointing to see that the items in my package were missing and along with it the wrong item were sent !!! I was out for few weeks and today I reached and opened the package and was not very sad seeing this i...
Nov 03, 2022 by Dhairya Arora
Chocotown - Received wrong product Closed
I ed Milka chocolate worth Rs ***, instead I received an expired bottle of mayonnaise worth rs ***. I need a refund of my amount. The company's phone number on the website is not valid. The mail Id is also not reachable....
Oct 19, 2022 by shayani kanjilal
Chocotown - Wrong items delivered Closed
placed the order for the following items: *. Ferrero Rocher ** Pieces Imported SKU:CTFRRCH**P *. Oreo Mini Mocha Flavoured Biscuits **gm (Imported) SKU:CTOROMNMOCHAFLV** *. Lays Max Cheddar Cheese Flavor Potato Chips ***g (Imported) SKU:...
Oct 06, 2022 by Sujata Saha
Chocotown - Order 5569 of Rs 1738 Undelivered Open
Placed an order for the following items on * September, ****. *. Storck Toffifee Hazelnut in Caramel ***gm × * - Rs. ***.** *. Galaxy Chocolate Chunk Cookies ***gm (Imported) × * - Rs. ***.** *. Balade Farms Original Halloumi Cheese...
Sep 22, 2022 by Mili Baji
Chocotown - Wrong items delivered Closed
Received wrong products and when tried contacting them wrong phone number,wrong email and wrong address ...
Sep 16, 2022 by Joel dsouza
Chocotown - Order is wrong Closed
I have ordered Samyang ka *X spicy noodles chicken flavour but I have recieved baked beans ...
Aug 28, 2022 by chilupurisaritha
Chocotown - Money paid not refunded Open
I paid Rs. ***.** on June **th, ****, payment ID pay_Jm*QMzRi*FO*O*. It showed transaction completed. Later on, I received a mail from Razor Pay that the transaction failed and that the if money has been debited, it will be credited within *...
Jul 09, 2022 by Hareram
Chocotown - Half the quantity delivered and 1 wrong product Closed
I ordered * Davidoff rich aroma coffee using COD. But they delivered only * bottles. Out of * one is rich aroma other is fine aroma. Their number is switched off and not replying on email. They are fraud website....
Jul 03, 2022 by ANSHUMALI MISHRA
Chocotown - I get another product Closed
I ordered apple cider vinegar and I get chilly sauce instead of it, I called several times and email them but they weren't responding I want my money back , and strict action against this company bloody scammers ...
Jul 02, 2022 by Jayeda kokatnoor
Chocotown - Package not delivered Closed
I had ordered tow things by this worst place in Mumbai I did not get any things and they don't pick up my calls and no email reply from them. I am so frustrated as i don't have the order for someone's birthday...
Jul 02, 2022 by Husain Massawi
Chocotown - Wrong item delivered Closed
I ordered something else but received something else...
Jun 16, 2022 by Kashish
Chocotown - Chocotown FRAUDULENT website Closed
I have ordered flamin hot crunchy cheetos from Chocotown as a gift to someone and as the package was delivered the sticker on the box says it contains “flamin hot crunchy Cheeto’s” but instead it had Nescafé coffee sachets. I’ve come a...
Jun 08, 2022 by Samveeth sheral
Chocotown - Wrong item delivered Open
I had ordered a Ferrero rocher chocolate box worth ₹***, with additional ₹*** delivery charges (total ₹***) pepaid on **/*/** and received a Nescafe coffee powder pack instead on */*/**. To contact them back on wrong item received, they a...
Jun 05, 2022 by Neha
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