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chocotown - wrong package is delivered

Shradhey filed complaint against chocotown on Nov 8, 2023

I ordered nescafe gold blend barista style coffee but they sent me some chocolate powder instead of it. Now their contact no or email address is also not working.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

chocotown

35

Total Complaints

26

Total Resolved

74.29%

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Related Complaints

Ankit Madan on Feb 14, 2024

Chocotown – Wrong products deliveredClosed

I ordered chocolates but ended up receiving coffee powder.

Ananya Mondal on Sep 20, 2023

Chocotown – Received different items items missingClosed

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Hitesh sharma on Jun 5, 2023

Chocotown – Wrong product delivered Closed

I ordered chocolates worth **** rupees and have received * bottles of davidoff coffee and an expired jar of lotus biscoff spread. Their email id does not exist and mobile phone is turned off.

Kreeti gupta on Feb 18, 2023

Chocotown – Wrong order deliveredClosed

I had ordered Hersheys nuggets chocolate worth ₹*** but instead I received some David off coffee! It is a fraudster company I tried contacting them but none of them worked! A strict action should be taken against th...

Nidhish Parakkal on Jan 29, 2023

Chocotown – Chocotown order missing one itemClosed

As per the order #****, I ordered two bottles of Rich aroma coffee but I received only one bottle of Espresso coffee. Either I need refund or send * coffee bottle which is missed. I am okay with the flavor change