- Ola cabs wrong calculation for the bill Open
The so-called "Non-Professional" company run by non-professional customer support along with buggy software to support their logics to the customer on their services. Here is my story to add to their business ethics and we can debate as long as we want without having any intention to resolve the case.
Travel date – July **th ****, Travel distance – around **km, Price charged – Rs ***/-
OLA application first showed the price of Rs ***/- for the distance the family boarded the cab while getting down at the destination the price got increased by ***% to Rs ***/- the explanation was given as high in demand. I understand the concept of high in demand and have seen vendors add **%-**% to top of the fair which application was highlighted initially while booking adding ***% additional to the earlier selected price is unacceptable, OLA did not take responsibility to let the customer know about the addition of ***% charges.
The so-called “customer support” is helpless, Manager named – Rakesh (no surname) called it's me who should have waited for a minute to change the price on the application, OLA application showed ***/- thus confirmed the cab how in earth a customer may expect after boarded the cab the application will ***% additional to earlier communicated fair. This is the way OLA is bluffing customers under the name of “high-in-demand”, will surely bring this in front of consumer court and ask for the explanation on this case.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Sir, I had travel through ola cab from rohini sector * delhi to sathla village in uttar pradesh. Distance in km from all routes as per google maps showing maximum of *** km for round trip but they are charging fare for *** km that is more...
Dec 20, 2022 by Ayush
On **th October ****, I made a ride on OLA Cabs, which costed ****/- After the ride OLA deducted Rs **** & **** for the same Ride(CRN **********). I raised many tickets asking for refund of Rs ****/-, but I didn't get any response, everytime th...
Dec 12, 2022 by Rajesh Choudhury
maine ola book kari thi hindon metro se cp ke liye and uski payment maine paytm se app par kardi thi but driver bola woh pese apko wapis miljaynge ap mjhe extra cash *** rs dedo maine double payment di hai sir kirpya karke mjhe mere pese wapis ...
Nov 27, 2022 by thakur krishna pratap singh
Ola Cab - Extra Fare Closed
Edtimated Fare before ride was shown *** rs. After completion of ride thry charged ne ***. Also ola customer care not ready to file complaint asking me to first pay the amount. ...
Nov 08, 2022 by Anup Pahade
Driver took cash though ptm payment was auto deducted...
Oct 31, 2022 by Jhilmil BAGCHI