Ola Cab - Extra amount charged ^Open

My booking is manupulated and changed to sedan and charged me *** rupees extra. Ola is looting customers. No response from customer support even after raising ticket...

Sep 20, 2020 by Pranith Anusandanam

Ola Cab - Misbehaviour of Driver and cancelled ride ^Open

Ajay Matele <aajaymatele@gmail.com> Attachments *:** PM (* minutes ago) to support.in, me DATE: **th August, ****. Time: *:** PM MY NAME: Ajay Matele Location: Kalyan West, Mumbai I have booked Ola for my * month pregnant wife a...

Aug 20, 2020 by AJAY MATELE

Ola Cab - Wrongful Charge by OLA cab driver ^Open

Hi, Most respectfully, I beg to say that my name is amit chauhan. Citizen of delhi. Today, I booked a cab from my arrival point DAV Public School Delhi to Vasundhra Sector * Ghaziabad. Destination Place Elara Banquet Hall. CRN number *******...

Jul 03, 2020 by amit chauhan

Ola Cab - Extra money charged wrongly and fraudulent driver ^Closed

i booked a cab for my dad worth rs *** and he gave cash to the driver. the driver said there is some problem in the net he will update later that it was paid by cash but he didnt and it got into my postpaid. i called million of times to ola and...

Jun 10, 2020 by akshara

Ola Cab - Threat calls and messages from OLA ^Closed

Repeated calls and messages and threat cibil score impact after proper communication and acknowledgement from my side. Since * year these bulling is done against me. Ola not verify Driver details and recover amount from him. I gave to Dr...

Apr 04, 2020 by Uttam Abnave

Ola Cab - Ola Driver Cancelled can missed flight ^Open

An Ola cab was booked on March **, **** night for travel from Bellandur area Bangalore to Bangalore Airport. The cab was booked for *.** AM to catch a flight of *.** AM. At *.** AM the cab driver called and confirmed the booking details and wit...

Mar 26, 2020 by Arpit Goel

Ola Cab - Ola Money Postpaid Double Payment ^Closed

Dear Team, I have already reached out to you on *********** thrice in a week to resolve my issue regarding Ola money postpaid payment. They told me we are arranging a call back with Ola Money Postpaid within ** Hour. But I didn't received an...

Mar 19, 2020 by Bikas Pathak

Ola Cab - BEWARE OF OLA OUTSTATION TRAVEL ^Closed

THE ESTIMATE FARE SHOWN WAS ONLY ****. THE ACTUAL DISTANCE IS *** KM THE DRIVER REPORTED *** KM WITH FRAUDULENT MIND IN COLLUSION WITH OLA MANAGEMENT/SYSTEM. ***.* km *hr **min Prime SUV - White Ertiga One-way Trip **:** PM I...

Mar 10, 2020 by SHANTILAL GADA

Ola Cab - Paid Twice for single trip ^Closed

I booked a cab on *th March ****. While try to pay the amount through google pay, the transaction was not successful. So the driver asked me to pay the amount *** by cash and I paid cash. But after sometime the amount got deducted from my accou...

Mar 09, 2020 by Mariappan

Ola Cab - I paid still getting Reminders to pay ^Closed

I have been getting the reminder below, although I had paid by cash after the ride in Kolkata. My mails not being responded. “You Postpaid due amount is Rs.***.**. Rs.**.** late fee is added because of delay in payment. Pay now & stop late ...

Mar 09, 2020 by Subrata Kumar Mitra

Ola Cab - Charged High Than Estimated ^Closed

When I booked the ola Prime sedan it showed me rupee of ***/- and After the ride I was asked to pay rupee of ***/-. on **.**.**** Again on **.**.**** when I booked the ola Prime sedan it showed me rupee of ***/- and After the ride I was as...

Mar 07, 2020 by Jinesh Shah

Ola Cab - Harassment by Ola Cabs ^Closed

This is regarding a ride which has been incorrectly billed to me for a ride taken on **th Nov ****. Despite clarifying it to several call center representatives of Ola Cabs, I kept getting repeated calls every day, sometime ** calls a day. ...

Feb 20, 2020 by Shafey Anwar Siddiqui

Ola Cab - Account blocked ^Closed

My account has been blocked for a reason not known to me. Please help....

Feb 17, 2020 by Joyesh Shaw

Ola Cab - Overcharged by Driver charged higher than the billed rate ^Closed

I booked an Ola cab from Sanpada to Chatrapati Shivaji International Airport at *.** a.m. on *.*.**** (Wednesday). The estimated fare shown at the time of booking was around Rs.*** and the bill came around to Rs. *** (Rs. *** + toll Rs. ** + ...

Feb 05, 2020 by Bindu Achan

Ola Cab - Misleading Package ^Closed

As I recently visited Agra and taken a package to Fatehpur Sekri which mentions * hours ride for ** kilometer ride that cost *** rupees. When I enquired with the customer support they told me it is a round trip. But after my ride i was charged ...

Feb 01, 2020 by Tamal Das

Ola Cab - Deficiency in service ^Closed

Respected Authority, I am a resident of Sonipat, Haryana. I am using you cab services from last * months, and I am highly disappointed. Your cab drivers deny to provide me with local rides. I am a girl, and I thought that your cabs are the mo...

Jan 31, 2020 by Vaishali

Ola Cab - OLA driver took additional charges ^Open

On ** JAN We have booked OLA from mira raod to CST railway station My CRN number is CRN********** . Here is my complain *. Why *** has been charged to me where as bill was ***/-. I have noticed billed amount only after i reach...

Jan 30, 2020 by Pratik Roy

Ola Cab - Wrong Bill generated ^Open

Wrong bill generated of **** rs. actual bill amount is *** rs. They updated wrong exit location which is in bangluru. ...

Jan 19, 2020 by Maheshkumar Gupta

Ola Cab - Didn t receive my refund since last 3 months ^Open

I have took an outstation ride on *th of november. The driver charged me double of the fare shown. I complained to ola support. Since last * months I didn’t receive my refund of ****. They revert in *-* days gap, there executive is not able t...

Jan 18, 2020 by Mimansha Svrankar

Ola Cab - REFUND NOT PROCESSED ^Open

I booked an Ola ride on *th November **** from New Delhi to Meerut(UP). Instead of the original fare I was charged Rs *** more for the ride. On the same day I called Ola customer care support and registered my complaint. Ola customer su...

Jan 17, 2020 by PRAKASH KUMAR OJHA

Ola Cab - Refund not done ^Closed

Ola auto person had demanded cash inspite of it being online payment. On calling ola support I was advised to make online payment as well on the promise that the refund will be done and I called and made it very clear that I want it back in the...

Jan 06, 2020 by Leny Verghese

Ola Cab - Ola delaying my refund amount for more than 2 months ^Closed

This is regarding outstation trip. Driver charged me more than the estimated amount. I raised the compliant immediately and within few days OLA accepted their mistake and said you are eligible for Rs. **** refund. Only Ola asked me share the ac...

Jan 03, 2020 by Bharath Kumar

Ola Cab - Ola Charged 700 extra for a trip ^Open

CRN********** height of Theft..had been lured by customercare to travel outstation in Ola by offering *** off on New Year. When booked upfront fare was Rs****..Ola came after *.** -*.** hours later which never happens for Uber but still travell...

Jan 02, 2020 by Aveek Basu

Ola Cab - Charging unnecessary for ride ^Open

I booked Ola rental and due to emergency i need to cancel ride. Ola charged me freaking **** for *km ride and said it's mistake from your side....

Dec 31, 2019 by Sameer zilpilwar

Ola Cab - Misbehave and force to cancel the trip by OLA cab driver in Ranchi ^Closed

I book Ola cab on dated */**/**** from my residence Magistrate colony ,Ranchi to Astha Mother & Child hospital ,Harmu as my son was very ill and need immediate attention of doctor. After *-** mins of booking driver cancelled the trip from his e...

Dec 09, 2019 by Niranjan Kumar Das

Ola Cab - Ola Cabs Account Hacked and Harassment ^Closed

Hi I live in chennai and someone from Bangalore has used my ola account and booked rides without my consent. When called Ola to file complaint the very next day, There was no action taken and every time I call they promise a resolution but no ...

Dec 07, 2019 by Satish Kumar

Ola Cab - Driver refusal and i am charged 150 ^Open

I had booked a ola cab from pune to mumbai airport for **** hrs with a request for t halts. At around **** the driver called me and said he cannot come and cancelled the trip. In a jiffy i got a Ola message that i am fined Rs *** for cancellin...

Dec 04, 2019 by Dr Brig V Ramanan

Ola Cab - Excess charges collected and no refund ^Closed

CRN**********,OUTSTATION CAB BOOKED,ESTIMATE FOR ** KM RIDE AFTER COUPON CODE DISCOUNT OF RS.*** WAS DISPLAYED FOR AMOUNT RS.***,LATER BILL FOR ** KMS COLLECTED,COUPON CODE DISCOUNT NOT GIVEN AT TOME OF FINAL PAYMENT,RS.** FOR INSURANCE WHICH ...

Nov 06, 2019 by KIRTIKUMAR C THAKKAR

Ola Cab - Ola charged me twice for same ride ^Closed

I just completed a ride with Ola (*-Nov approximately **.**pm). Ride fare was rs. ** and I had opted GPay as my payment method. I paid through GPay while on ride. However after getting down at my drop point, it prompted me to pay in cash and I ...

Nov 03, 2019 by Sreenath P

Ola Cab - Unsafe OLA Harassment of Senior Citizen ^Open

Please don’t book OLA, most unsafe cab service. Today I booked an OLA cab for my Dad from Rajdhani college, Delhi for Gurgaon. BOOKING DETAILS ARE MENTIONED BELOW- CRN NUMBER - ********** Driver Name - Pankaj ( White Ritz) Firstly, driver...

Oct 29, 2019 by Pallav

Ola Cab - Ola ride charged unnecessary fraud ^Closed

Charged more than amount ***/- not as mentioned in ride from Kirti nagar to West patel nagar. Very poor service ...

Oct 19, 2019 by Yashpriya

Ola Cab - DOUBLE PAYMENT for a single journey on ^Closed

CRN**********, Drivers name : LOHIT TUNGAR DATE OF TRAVEL- **.**.** FROM Hudco Housing Estate, Bidhannagar Road Block Number * BRS * Ultadanga Kolkata West Bengal India **:** PM New Town Rd, Action Area III, Newtown, New Town I have paid ...

Oct 17, 2019 by pradyot kumar chatterjee

Ola Cab - Ola cabs took fare twice ^Open

On ** September **** I have booked ola cab from pali hill to thane fare was *** first I was trying to pay by debit card but due to network issue it didn't happened so I choose the option cash payment during ride my bank account deducted *** pay...

Oct 17, 2019 by Vidya Subhash Patil

Ola Cab - Asking for double payment ^Open

Everytime ola driver is asking for cash payment hence I paid the amount by cash and in the application ola is asking to pay the due amount in ola postpaid. Same is happening now and why should I pay...

Oct 14, 2019 by Koushik Dutta

Ola Cab - Accident with ola cabs ^Open

we were driving to work at **am on the western express highway and saw card slowing down in front of us hence lowered our speed too. we were the *th car in line, to have slowed down with safe distance from the car ahead. However, the ola cab be...

Oct 14, 2019 by kamal bhatt

Ola Cab - Driver awaited for 30 minutes then cancel the ride himself ^Closed

**th october ****.i booked an ola from sai world city panvel driver name is BALCHAND GUPTA,mobile number is **********. i was with my family with mother and children in panvel limited cabs were available.hardly i booked an ola.i tried calling t...

Oct 13, 2019 by mohammed faisal

Ola Cab - Riding charges is so high ^Closed

i paid extra charges of today ride... ** september i ride yashvanthpur to my home distance i paid ***Rs today is the same distance is its paid ***Rs.. they charged parking charges of ** rupees i don't know why i should pay for parking charges...

Oct 13, 2019 by uma naveen

Ola Cab - Ola charged Toll Parking Fee for Bangalore airport DROP ^Closed

On ** Oct ****, I hired Ola ride vide CRN********** from Banshankari Temple Side, Banashankari Metro Station to Main Terminal, Kempegowda Int'l Airport Rd, A - Block, Gangamuthanahalli. Ola charged me Rs. ** extra being Toll/Parking Fee which I...

Oct 13, 2019 by Captain Sekar Srinivasan

Ola Cab - Abusive Cab Driver ^Open

I booked Ola on Oct *th *:**pm evening from Phoenix Market City to go to home in Magarpartta City with my brother, sister-in-law and * kids. The driver Bhairav Todkar (car MH**-NB****) was assigned and had difficulty locating him as he stop...

Oct 12, 2019 by Sanyogita Singh

Ola Cab - Charging the wrong extra amount ^Open

I booked Ola cab from Redfox East Delhi to Kalkaji, Delhi, booking amount was *** INR but when ride was completed, it shown *** to pay cash. When I checked bill detail nothing was mentioned except tax and total amount. When I complained against...

Oct 10, 2019 by Om prakash Bind

Ola Cab - Driver not reached even waiting 1hour and also not picking the phone call ^Closed

Cab no DL*ZA **** Driver Name shadab...

Oct 07, 2019 by Shilpa

Ola Cab - Cab driver absuing ^Open

My wife booked a cab in ola and the driver called and asked to cancel the ride and my wife said we will be charged if we cancel and the drive started absuing very badly.When i tried to call ola customer care call was not getting connected.I als...

Oct 07, 2019 by Pavan

Ola Cab - Ride fare and payment mode ^Closed

I have booked a ola cab for hazrat nizamuddin. I had applied code to get discount of ruppess ** and after that I had choose the payment mode as google pay because I dont had cash also there was a offer of ruppess ** and they have charged me ***...

Oct 07, 2019 by Vaibhav agrawal

Ola Cab - Ola cabs not taking responsibilty ^Closed

I booked ola cab from my college to guest house i have entered right location and driver mistook and driver took me far away from my destination then ola customer care called me and said you have to pay money or otherwise we will take extra mon...

Oct 04, 2019 by Rahul

Ola Cab - Ola cab driver abusing continuously with vulgar languages ^Open

An Ola cab, which was booked and canceled on **th Sep **** due to an emergency situation by my wife. From that day, the Ola cab driver is making at least ** calls a day and is abusing with bad words. His number is **********. He is using vulgar...

Oct 01, 2019 by Shridhar

Ola Cab - Flase cancelletion charge ^Open

On wed, sep ** at near about * pm i booked a cab and the after reaching my pickup point the driver asked me to cancel my ride because his ola aap is not working and not taking my OTP. In that case i had to cancel my ride and ola charged me **rs...

Sep 22, 2019 by Tushar

Ola Cab - Paid cash for my ride so why OLA post paid? ^Closed

Dear sir This is my CRN no.*********** and driver's name was santosh kumar. I took my ola rental on ..march **** in Patna and i was not aware of any ola credit scheme. I was asked by the driver to pay **** as my net was not working and wa...

Sep 17, 2019 by Amrita Payal

Ola Cab - Wrong route followed excess charge ^Closed

i booked a cab from my home (Dhatunagar) to Asian institute of gastroentrology. the estimated amount was rs. ***, as i didnt know the route the cab driver has taken a wrong route and charged me r. ***, i didnt pay the money as the driver was th...

Sep 09, 2019 by bappa mondal

Ola Cab - Non response for a booked cab ^Closed

I was booked a ola cab for dropping me at coimbatore Airport from Palakkad on ** Sep **** by **** hours . It was booked on ** sept. from my mob. No.**********. The pick up location was Shanthi Colony, Chanranagar Clony. It was also confirmed th...

Sep 08, 2019 by balakrishnan chellan

Ola Cab - Overly charged by ola ^Open

For a ride of **.*kms in ** mins without any wait and in Ola mini, I was charged *** rs. They even charged me for toll which the driver didn't even pay...

Sep 06, 2019 by Deeksha

Ola Cab - Driver very rude n cancel ride without leting us know ^Closed

Driver was very very rude n canceled ride without leting or informing us beforehand. Aftr waiting gor him when called him he ruled hang over the phone...

Sep 05, 2019 by Taruna

Ola Cab - Ola driver cancelled my ride ^Open

I booked an ola cab. The driver called me for the location and after knowing the location he acted as if no network. Again I called him he started making fun of me and abused me. He started mocking me and forced me to cancel my ride. I said I c...

Sep 03, 2019 by Mohammed riyaz ibrahim

Ola Cab - Extra money charged by Ola cab ^Open

On ** Aug **** approx ** pm, I booked Ola cab. At the time of booking fare shown by Ola is estimated Rs *** but after completion, my journey bill came to me of Rs *** approx double fair. There is no toll tax, No traffic, No waiting fees etc. ...

Sep 01, 2019 by Inspector Subhash

Ola Cab - Diver take extra money and Ola also ask extra money ^Open

I am Shubham agrawal , Ola company and his driver cheated with me I take a ride on **-*-** whose CRN NO. IS ********** , in which by cheated bill make of excess amount **** and I paid **** because driver fight and now Ola ask *** show payment ...

Aug 28, 2019 by Shubham agrawal

Ola Cab - Unnecessary charge from ola ^Open

They are continuously showing that the customer is due for *** rupees, but there isn't any ride worth that money at all. It is preventing me to use oka thereon. The issue had been reported several times, * mails lodged, spoke to * senior execut...

Aug 24, 2019 by Sailaja Matta

Ola Cab - Ola cab driver cancelled the trip ^Closed

Subject: Re: Sorry, We could not schedule a ride for you The cab was booked for my dad (a senior citizen) to be dropped off at Banaswadi Rly station. Hope the importance of the ride at a peak time in this city is well understood at your end a...

Aug 24, 2019 by Vm jayadeesh kumar

Ola Cab - OLA ^Closed

Hi, I use OLA cabs for travel purpose however they are not providing a good service and they don't deserve to be in the Indian market. They cancel the rides and when trying to reach customer care or complaint in the app. they are beyond rea...

Aug 22, 2019 by Rahul Rio

Ola Cab - Cab fare charged wrongly ^Closed

Ola cab charged exorbitantly high price for my ride from airport to home..it was almost triple the amoun...

Aug 20, 2019 by Nikita

Ola Cab - Such insane driver in OLA cab ^Open

Today we booked a ola cab. I have attached the screenshot for the details. After starting the ride he asked me what is the amount that is showing for this ride. I told him *** or may be little more. He then instatnly told that with this amou...

Aug 19, 2019 by Chetan Sinha

Ola Cab - Charged waiting fees ^Open

I booked a cab to walford on **/*/****. I was charged wainting money of Rs *.My estimated bill was Rs *** but I had to pay Rs ***.It was the fault of the driver who was not able to find out my pick up location,it was me who was waiting for the...

Aug 19, 2019 by Santana Medhi

Ola Cab - Pick cancelled by Ola and delayed another pickup ^Closed

I booked ola cab from Dhaula Kuan to Noida extension , firstly driver made to wait and then cancelled , another can too delayed, Ola cab intially I booked at **.** pm and finally got ride at **.** I was having some urgent package which I have ...

Aug 15, 2019 by Talmeez

Ola Cab - Money Paid but they are threatening me ^Open

I took a ride by using my credit card from ola. I paid the bill for the same on *th april ****. still they are calling me up and threatening me that i have to pay them etc etc....

Aug 11, 2019 by Rahul Mangal

Ola Cab - OLA Cab driver dropped in middle of journey due to water logging without helping with solution even ^Open

On saturday I had booked OLA ( swift desire )from Khanda colony panvel to MBP mahape my office, driver ( sarvesh Kumar yadav)suddenly stopped the car in half way pass journey where their was water logging on road and asked me to get down as h...

Aug 07, 2019 by Greeshma Sachin Thakur

Ola Cab - Ola didn't resolve my issue ^Closed

I did book OLA a week ago and did payment using UPI. The payment was successful and UPI too it's showing confirmation from OLA as successful but still in app it's showing amount as due. I did call their support staff *-* times but didn't get sa...

Aug 03, 2019 by Jaydip Thakkar

Ola Cab - Shown one rate and charged 4 times more than the fare ^Open

I have booked ola mini cab for ride on *nd August ,****. At the time of booking , it had shown me rs.***. But at the time of dropping it had shown me rs ***, driver also tried customer support to know where it went wrong . After so much of time...

Aug 02, 2019 by Jyothi

Ola Cab - Charged higher fare ^Open

I booked a ride from New Delhi railway station to Defence empire, Tilpata village, U.P. on Friday **.**.** around **:** p.m. *. I booked ola because it is showing fare lesser than uber that was around ***/-. *. I booked only when I have seen...

Jul 23, 2019 by Swapnil Singh

Ola Cab - Threatened by OLA ^Open

Took an OLA from my hotel in mumbai to the airport. I paid the driver *** in cash after which the driver probably did not end the trip. As a result of which, OLA customer care asked me multiple times to pay the same amount again because of the...

Jul 23, 2019 by Meenakshi Ray

Ola Cab - Ola cabs wrong calculation for the bill ^Open

The so-called "Non-Professional" company run by non-professional customer support along with buggy software to support their logics to the customer on their services. Here is my story to add to their business ethics and we can debate as long as...

Jul 18, 2019 by Inderjit Singh

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