File a Consumer complaint against Ola Cab
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Ola Cab
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola Cab?
If you are not satisfied with Ola Cab, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola Cab and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola Cab
But before filing a complaint, you should
a. Contact the customer support of Ola Cab first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Ola Cab
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On *th November i booked an ola cab for my brother and uncle from gurgaon to old delhi railway station. In half way, the driver fell asleep and wrecked the car into the divider. My uncle got injuries on leg and brother on head After conta...
Nov 21, 2021 by Pankaj Sharma
Ola Cab - Amount not refunded Closed
I had paid rs *** for my OLA ride by cash. Still the amount showing pending in my OLA account. ...
Nov 06, 2021 by Omkar Bal
Ola Cab - Invoice not provided Open
Invoice not provided by App or company. I have complained * times to ola customer care on email, twice with screenshots. App is not generating invoice since ** days. Despite repeated requests and complaints, ola bot response is always the s...
Oct 15, 2021 by Gopi Tanna
Ola Cab - I have paid the amount of cab but it is showing pending Closed
I have booked a ride for my husband in delhi.. and he paid by paytm. But it is showing pending to me....
Oct 04, 2021 by Radha
Ola Cab - Fare paid cash and debit also from my card Closed
My ola cab driver was very clever. He asked me please fare pay to cash. So I decided I will not pay though card. So I will give *** rs. To the driver into cash but after next day I was try booking amount ride then showing *** rs. Pending. Driv...
Oct 02, 2021 by Nidhi tomar
Ola Cab - Excess charging of ola fare and incorrect refund issued Open
Pls find the screenshot the driver collected *** through phone pe to his number and also ola postpaid debited for ***. On raising complaint, ola people refunded only ** against *** rest of the money is not yet refunded. Despite several tickets ...
Sep 29, 2021 by Kadari Sravan
Ola Cab - Money paid still its showing in pending status in apps Open
Dear Sir, this is to bring to your notice for the below mentioned mail regarding the pending payment of Rs.***,for which i had travelled on **th septerber ****.As there was some problem with connectivity and therefore i was not able to make ...
Sep 27, 2021 by SHAHNAWAZ ALAM
Ola Cab - Showing payment pending on ola even after paying cash Closed
I did my ola payment with cash..and now on ola it's showing payment pending.driver asked me to pay cash so I did.....
Sep 24, 2021 by Abhirami
Ola Cab - Refund not given for an ride for which I paid twice due to failed Transaction Open
**st August morning around *.**, I booked an Ola mini ride from ulhasnagar to Chembur destination for an amount of rs.***. I paid for that ride from my credit card with transaction ID -> www.olacabs.com ************ IN amount for above transa...
Sep 23, 2021 by Sumeet Sapla
Ola Cab - Amount debited twice Closed
My amount was deducted from credit card, but it showed payment failed. So then I also had to pay in cash to the driver and Ola did not refund the money I spent twice....
Sep 21, 2021 by Rajvi Doshi
I ride through Ola app from VM Street to Pallikaranai, Chennai. I paid by cash to the driver. But in the app it showing pending amount and I cannot book ride and how do I clear that pending amount of RS. 298...
Sep 19, 2021 by Mareeswari
Ola Cab - Payment Closed
Sir maine **.**.**** ko *:** evening me cab kari thi jiska fare *** aya tha but jab ride finish hui to maine us driver ko *** pay kare. Fir old me again payment kyu show ho rhi hai please slove this matter. ...
Sep 18, 2021 by Swati Gupta
Ola Cab - Train missed due to unprofessional driver Open
I have booked a cab on **.**.****, for my wife and kids up to Railway station. But, due to very unprofessional and irritating behavior of Ola Cab Driver, they missed the train. He took a round- round and very long route in his overconfidence...
Sep 17, 2021 by Aditya Prakash Pathak
Ola Cab - Cancellation after asking for destination Closed
The ola cab driver phone called and asked destination then cancelled the trip...
Sep 02, 2021 by Swanand Thakur
Ola Cab - OLA app asking for money when already paid Open
On *th Aug, I have booked an ola cab from Bangalore Airport to my home on a cash ride of Rs. ****. CRN **********. As soon as the ride ended on Wed, Aug *, *:** PM, as natural, after the ride, I have paid the amount to the driver UPI transactio...
Aug 31, 2021 by ANKIT CHAKRABORTY
Ola Cab - Unnecessary charge to be return to me Closed
CRN: ********** I took an inter station trip from my Narol to Maninagar on ** of Aug ** While booking the estimation of the trip was Rs *** They had estimated the distance to be *.* kms and time to be ** min I don't know how they are charge **...
Aug 21, 2021 by Chandramohan sharma
Ola Cab - Ola Cabs over charged other than the amount shown at the time of booking Closed
Respected Sir/Madam, My name is Srikanth a resident of Hyderabad. I recently visited MP and booked a Ola Mini Cab with CRN Number: ********** from Hotel (OYO *****) to Bhopal Airport which is approximately ** kilometres. The total amount sho...
Aug 14, 2021 by Srikanth V
Ola Cab - Payment done to cab driver but showing pending status in ola app Closed
I have taken cab on *th Aug **** from mumbai airport. I have done payment to play cab driver on his gpay however it's status is showing pending in ola app. Since that am following up with ola coustomer but no one is giving satisfactory answer.....
Aug 10, 2021 by Sandeep Vats
Ola Cab - Not getting a Refund from ola Open
I booked one way outstation ride on Sunday ** July **** with CRN no ********** with phone pe as payment mode. Initial estimate was showing **** rs. for *** km. The real shock was when trip completed and I pay **** rs. for a total of *** km. I g...
Aug 05, 2021 by Vaibhav Vilasrao Gholap
Ola Cab - Paid extra charges due to driver fault Closed
Hello Team, I have taken an outstation ride from Mathura to Delhi today with CRN No.********** on *st Aug,****. I was travelling with my family including * year daughter. I have been charges Rs *** extra due to long route taken by driver. Mor...
Aug 02, 2021 by Neha Agarwal
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