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Ola Cab
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How to resolve Ola Cab complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola Cab?
If you are not satisfied with Ola Cab, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola Cab and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola Cab
But before filing a complaint, you should
a. Contact the customer support of Ola Cab first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Ola Cab - Mujhse double pese liye gaye Open
maine ola book kari thi hindon metro se cp ke liye and uski payment maine paytm se app par kardi thi but driver bola woh pese apko wapis miljaynge ap mjhe extra cash *** rs dedo maine double payment di hai sir kirpya karke mjhe mere pese wapis ...
Nov 27, 2022 by thakur krishna pratap singh
Ola Cab - Extra Fare Closed
Edtimated Fare before ride was shown *** rs. After completion of ride thry charged ne ***. Also ola customer care not ready to file complaint asking me to first pay the amount. ...
Nov 08, 2022 by Anup Pahade
Ola Cab - Paid cash but showing outstanding amount for ride CRN NO Open
Paid cash to the driver of amount Rs *** but showing outstanding balance, and payment due" for ride CRN NO **********. ** Oct **. several time complaint on mail to Sendsupport@olacabs.com but not resolved the issue...
Nov 04, 2022 by Ajay Prakash
Ola Cab - Cash and online both payment taken for one ride Closed
Driver took cash though ptm payment was auto deducted...
Oct 31, 2022 by Jhilmil BAGCHI
Ola Cab - Fraud Outstation Ola Ride Open
This is with reference to the subject cited outstation ride reference number. The concerned driver - Mukesh Singh (Mobile +** ***** *****) exhibited fraudulent intentions to manipulate the total distance covered and collected more money. Thi...
Oct 16, 2022 by Priyadarshi Nayak
Ola Cab - Excess Money Charged Open
I had booked ola ride today from Delhi international Airport to Noida Sector **. Will making the booking the Fare shown was Rs ****. During our ride the Driver took the long route when we argued,he told he is following the route provided by...
Jul 12, 2022 by Rohit Hangloo
Ola Cab - Ola driver took payment to phone number when it was online payment mode for me Open
Ola driver took payment to phone number when it was online payment mode for me. in ola app it is showing payment is pending and i called ola driver he is not returning my money also. i have to pay twice now. please help My cell no: *******...
Jul 11, 2022 by Shilpa BK
Ola Cab - Driver misbehaved Open
I have booked a cab on *r July **** from Noida to Delhi NZM railway station. Me and my wife were traveling. Cab driver came on location and asked if he can drop me on other gate since its closer, I told him you can drop me on the location I hav...
Jul 04, 2022 by Tapan Sharma
Ola Cab - Fare charged more than the estimated fare Open
When I booked the cab the estimated fare was Rs *** and when the driver ended the trip it came out to be Rs ***. It is not that far from Raj nagar extension to Noida, it was merely a distance of ** minutes and I was charged this much extra. I ...
Jun 10, 2022 by Dr Bhoomika Sharma
Ola Cab - Overcharged by OLA cab Open
The issue that I have experienced was: I had travelled by OLA cab in March **, **** from West Delhi to Gurugram. I tried adding cash to my wallet using the Ola application and it landed me on POSTPAID page and it was not allowing to change the ...
May 16, 2022 by Mukta Arora
Ola Cab - Accident Closed
I booked a ola cab on *th night from howrah to dumdum . Near kangurkachi a truck was parked at the side of the road . My cab driver smashed the cab into the truck due to which i got my head smashed and i was admitted in the hospital and suffere...
Apr 13, 2022 by Pal
Ola Cab - Charged For Driver Mistake Closed
Booked a ride.driver not come and I tried to call twice but no response from driver after that I cancelled and I charged **rs.and when I contact company they told me that I can't get refund....
Apr 03, 2022 by Aamir Kangda
Ola Cab - Extra charges taken against bill by Driver Closed
On * February ****, I used OLA cab from Dehradun to Haridwar with my family. It was white desire HR**B**** and the driver name was Alijan contact no **********. When I completed my journey, I asked to driver about the charge he demand for extr...
Feb 11, 2022 by Amit Rathi
Ola Cab - Double charge for single ride Open
They asking me to pay for double fare for single ride and then they refund half of the money in the form of Ola coupon but I don’t want any future ride with Ola and they increasing my bill by filling late fees...
Feb 04, 2022 by Shravan singh
Ola Cab - Driver charged extra money Open
The driver charged extra amount for airport drop and pickup than the actuals showing in the OLA App. The payment was made from Gpay so I have proof regarding the same. Kindly help me for a resolution at the earliest possible. Thanks for your s...
Jan 15, 2022 by Shamwa Saha
On *th November i booked an ola cab for my brother and uncle from gurgaon to old delhi railway station. In half way, the driver fell asleep and wrecked the car into the divider. My uncle got injuries on leg and brother on head After conta...
Nov 21, 2021 by Pankaj Sharma
Ola Cab - Amount not refunded Closed
I had paid rs *** for my OLA ride by cash. Still the amount showing pending in my OLA account. ...
Nov 06, 2021 by Omkar Bal
Ola Cab - Invoice not provided Open
Invoice not provided by App or company. I have complained * times to ola customer care on email, twice with screenshots. App is not generating invoice since ** days. Despite repeated requests and complaints, ola bot response is always the s...
Oct 15, 2021 by Gopi Tanna
Ola Cab - I have paid the amount of cab but it is showing pending Closed
I have booked a ride for my husband in delhi.. and he paid by paytm. But it is showing pending to me....
Oct 04, 2021 by Radha
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