Ola Cabs
- Ola Cabs Excess Charges Fraud Closed
Sourabh Bhunje filed this complaint against Ola Cabs on Jan 27, 2019
Hi,
Booking ID: CRN**********
We had took this ride on ** Jan **, My estimated fare shown on the app was Rs. *** and there was no any drop/up icon of fare increase, neither it asked me surcharge permission before booking ride, also ola app got hanged few seconds while booking cab. At the time of travel estimated fare shown on the app was same but when ride completed generated bill was Rs. **** which is actually double than the regular price. How you can show wrong charges and snatch hard earned money with showing infatuation of postpaid wallet and charging back extra money for rides from it?
Also your invoice shows convenience fee, convenience fee should fixed and it should not increase, but this wrong ola bill also shows convenience fee as Rs. ***/- which is a joke. Flight ticket booking convenience fee is also lesser than this.
Driver also had told that this much amount is not correct and is very much higher than regular fare. He told us to contact Ola Support.
Please check the details of my booking and refund back my extra charged money of Rs. ***/- as soon as possible.
Thanks.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Ola Cabs
Resolved
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