Ola Cabs
- Ola Cabs Excess Charges Fraud Closed
Sourabh Bhunje filed this complaint against Ola Cabs on Jan 27, 2019
Hi,
Booking ID: CRN**********
We had took this ride on ** Jan **, My estimated fare shown on the app was Rs. *** and there was no any drop/up icon of fare increase, neither it asked me surcharge permission before booking ride, also ola app got hanged few seconds while booking cab. At the time of travel estimated fare shown on the app was same but when ride completed generated bill was Rs. **** which is actually double than the regular price. How you can show wrong charges and snatch hard earned money with showing infatuation of postpaid wallet and charging back extra money for rides from it?
Also your invoice shows convenience fee, convenience fee should fixed and it should not increase, but this wrong ola bill also shows convenience fee as Rs. ***/- which is a joke. Flight ticket booking convenience fee is also lesser than this.
Driver also had told that this much amount is not correct and is very much higher than regular fare. He told us to contact Ola Support.
Please check the details of my booking and refund back my extra charged money of Rs. ***/- as soon as possible.
Thanks.
Are you brand?
Are you Lawyer?
1 Supporters
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Ola Cabs
Resolved
Frustrated? File a Complaint
Xiaomi Mobiles
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
S Harish
Related Complaints
Ola Cabs - Amount deducted from my account Closed
Amount of rs.*** get deducted from my account but the driver didnt get it as i have done online payment through phonepay on ** sep at *:**p.m...
Sep 21, 2023 by ROQAIYA FIRDAUS
Ola Cabs - Ola Account Hacked Closed
On *th of July somebody hacked my Ola account and change my Emails Id without my concern and books a cab which fare was **** and same by paid by Ola postpaid money , after three days i have realized that somebody hacked my account when i try t...
Jul 28, 2023 by bablu singh
I paid the driver and after that i got a message that my ola money has been deducted. I have been trying to contact the team since **th april for the help but the team is not at all answerable and i am getting *** calls a day to clear my due am...
Jun 07, 2023 by Dikshita
Ola Cabs - I was charged twice for my ride Closed
I booked a cab on march **th around * pm and after the ride ends.I was charged twice for it. After raising multiple complains and mails I've still not received the refunded amount and they are telling it as an additional tip which I paid to the...
Apr 16, 2023 by Saksham Singh
Ola Cabs - Payment made Twice Closed
Asheesh Chaudhary contact no. (**********)booked Ola from Sanmati Kunj Appartment Dwarka sector * to Dwarka Court Complex sector * and done payment twice ₹*** for same ride and drive is not responding to the phone and there no customer servic...
Apr 03, 2023 by Asheesh Chaudhary
