PUNUGOTI NAGA KIRAN KUMAR filed complaint against Samsung on Jun 27, 2024
Submitted Mobile to the service center on **-**-**** at ongole. After that I received a Gmail from gowri.sp@partner.samsung.com(customer experience-manager Samsung Electronics on **-**-**** mentioning as *****/- total cost of Rs *****/- .On the same day I Sent them Reply mail stating that **% payment by Company and **% by the consumer. But I didn't receive any Mail or Information about Repair ,So Later on ie.,**-**-**** sent another mail to give response to my Reply mail. And I am continuously calling the customer care but they are wasting my time instead of Solving. After many calls only I got a call from Samsung Service Head Office ,he told that it is not possible to do at **-** % and they will repair for **-** bearing .Even though I am Sufferer I agreed to **-** purchase. I went to Service center to inform them to start the Repair process but they told that the company has to send mail to them to start the process. Froma the day i called Customer care many times but they are not at all responding. Nearly * Month have been passed but still there is no action. They are wantedly tying to create mental agonies .Hence I humbly pray you to take appropriate action on the Company and Do Solve my Problem as Early as possible.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I went to samsung service center for getting Network issues so they inspect my device and give me quote of *.*k to change anteena device something my device is working good except network issue so i tell him to do w...
The below email was sent to Samsung customer service in the month of Sep **** and so far there has been no resolution from Samsung or Poorvika. We are quite disappointed as we had reported the issue to Poorvika and ...
Bough a washing machine from one of the dealers GREAT EASTERN in Kolkata on **th October with the commitment that product will be delivered in * days, after rapidly calling I got it on *th November that to in damage...
washing machine in warranty but the company is not providing the after sale service for my damaged washing machine....nor the engineer answering the call
My samsung machiwashingne not proper work wash motor.