consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Not providing service
Records save successfully

Symphony

 - Not providing service Open

Rajeev Ranjan filed this complaint against Symphony on Apr 16, 2019

I have purchased a symphony cooler with model no. TOUCH ** worth Rs. ***** last year on **th April with a warranty period of * year. The cooler stops cooling by itself. We called customer care on **th April **** for giving the required service as the cooler is still in warranty. They registered a complaint #"BN***********" and told us technician will come within the next ** hours but no one came. On **th April **** again we called them for the same. Again they told us that technician will come and check the problem within the next ** hours, but again no one came yet. As a brand, they keep saying that they provide a good service but when it comes to a situation like this they file the complaint as a high priority but they don't do anything for their customers. It is so difficult for us with the cooler with no cooling. We don't know what to do and where to call. This is really very bad service from such a branded company.
I request you to please take some action against them.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Replace / Fix problem

Symphony

8 Total Complaints
1 Total
Resolved
12.50% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Amazon

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Symphony)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Symphony - Product stopped working in 2 years Closed

I bought a cooler symphony storm **i in June ****. It was making a huge amount of sound in its motor. I called the company and they came and said its normal. After one year I called again as the fan motor stopped. They repaired it but I asked t...

Apr 22, 2019 by Kushagra Rawat

Symphony - Product issue Open

I purchased a symphony cooler on **th April from Vijay sales. In this time period cooler is repaired by the technician * times but my problem for water leakage is still not resolved. I need my money back or replacement for this air cooler. I ca...

Jun 14, 2022 by Puneet chaturvedi

Symphony - Used and Defective product got delivered Open

This is regarding my recent air cooler order. When I had received my product, I found that cooler fan is not working. I raised a complain within * min of my order delivery that cooler fan is not working. I was told that technician will visit an...

Jun 20, 2019 by Anand

Symphony - Problem with the product Open

I bought a symphony touch ** cooler. It is a small premium cooler. But we can not bear it for ** minutes. It sounds too much. The noise causes headache and cooler side ear pain. I called them many times and requested them For return or exchange...

Apr 26, 2019 by Jaipal reddy

Symphony - Service not provided more than 10 days over Open

I have purchase symphony air cooler on March ** by Amazon. It has a *-year service warranty and within ** days cooler stopped working. I registered a complaint on April ** online. But I called to customer care more than * times but no response ...

Apr 25, 2019 by Gopinath D

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Nagaland
  • |
  • Goa
  • |
  • Sikkim
  • |
  • Delhi

Consumer Forum :

  • West Bengal
  • |
  • Daman and Diu and Dadar Nagar Haveli
  • |
  • Delhi
  • |
  • Chhattisgarh

Online Complaints :

  • Medical Complaints
  • |
  • ISP Complaints
  • |
  • Interior Designer Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.