Lenovo (INDIA) Private Limited
- Not providing cashback Open
Jaya Bharath P filed this complaint against Lenovo (INDIA) Private Limited on Mar 19, 2021
I have purchased Legion *i for Rs **,*** on *th Jan. I made the purchase through telephone support with Pre-Sales team. At the time of purchase, representative told me that i would be entitled for *% cashback (approx Rs ****) if i pay through HDFC. She sent me purchase link on my mail id and told me to make the purchase. I used internet banking for obvious reasons and she told me that cashback would take approx * months where the backend team will validate & process it. Now after * months, i have been continuously following up with them on both mail & phone, they are telling me that i will not be getting cashback since i didnt use debit/credit card while making the purchase. But this was not informed to me by lenovo representative at the time of purchase. They have clearly persuaded me into buying their product by misleading with false information. Now i am in pathetic situation and requesting them over the mail but they are denying that its their fault and saying that they cant help. Please help me as i have only purchased keeping in mind that i would get cashback and they have cheated me saying that i will get cashback and now they are saying that they cannot give cashback. I have call recordings, mail evidences to support my justice.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Lenovo (INDIA) Private Limited
Resolved
Frustrated? File a Complaint
PayTM
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
Related Complaints
Lenovo (INDIA) Private Limited - Defective Laptop Received Closed
Hello, I have purchased Lenovo IdeaPad S*** laptop from amazon.in After Receiving laptop I noticed battery Issue When Laptop charge goes below **-**% laptop will automatically gets turnoff I requested Company for replacement of Laptop but...
Aug 05, 2021 by Rohit shet
Lenovo (INDIA) Private Limited - Touchpad is not working and lack of customer care support Closed
I have been trying to contact the customer care service center for weeks to report about the touchpad issue and expected them to give me the solution. ...
Aug 02, 2021 by Mahesh Sarma
Lenovo (INDIA) Private Limited - Extended warranty not added in warranty Closed
I have purchased laptop from lenovo.com and also purchased Extended warranty with the laptop. However extended warranty is still not added to my laptop warranty. I sent multiple emails to lenovo but I am not getting any response from them....
Dec 20, 2020 by Vikas
Lenovo (INDIA) Private Limited - Sent Used and Decective Product Closed
I'm Yatharth Gupta, from Moradabad, Uttar Pradesh, recently bought a laptop from the official website of Lenovo India on **th July, ****. The product was delivered to me on **th July, ****. I saw that my laptop warranty had started from ** d...
Aug 30, 2020 by Yatharth Gupta
Lenovo (INDIA) Private Limited - Complaint not Resolved Open
We have Filed a complaint regarding Lenovo all in one pc purchased in **** , since purchase it crashes a few times every few months. In February **** i have filed complaint no.********** , where online diagnostic run by Lenovo Support , found d...
Sep 30, 2021 by Rakhi Srivastava
