Airtel
- Not processing migration of postpaid to prepaid Closed
Gauri filed this complaint against Airtel on Jun 29, 2024
I have an Airtel postpaid SIM which I wanted to end the service of. I visited the nearest Airtel store where they suggested to first convert the postpaid to prepaid and then if you don't want the SIM, it will just get disconneted if you don't recharge. So they directed me to raise a request in Airtel app for it. So as per their directions, I raised a request for migration of my postpaid SIM to prepaid on ** June.
On that day, I received a call from their customer care. They said that if I don't want the SIM, they can just disconnect my SIM instead. All I have to do is give them an OTP. However, the OTP I received was for cancellation of my change of SIM request. SO they scammed me and cancelled my Postpaid to prepaid request on their own.
Since, then I have been continuously contacting their Customer care, their appellate authority and even their nodal officer, but my issue simple stands ignored.
Now my bill due date has already crossed and they will claim for bill payment for another extra month for the delay they themselves have caused by fraud.
Airtel is simply scamming people by lies and exploiting them for money.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Airtel
Resolved
Frustrated? File a Complaint
Asus
"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."
Leela Sai M Guggilam
Related Complaints
Airtel - No internet for 3 weeks Closed
I had taken a * month Airtel prepaid plan in June. After * month, my internet stopped working (Jun **) . So, for the last * weeks, I have no internet. I have raised more than ** complaints and sent more than ** mails to the team with no respons...
Aug 16, 2024 by Shobana R
Airtel - Fake promises for unlimited Closed
Airtel promises unlimited *G for every recharge i recharged Rs *** for last time they give only for limited *G means upto *.* Gb only not for unlimited its totally cheating and give a fake consent...
Aug 12, 2024 by Sathish
Airtel - Unlimited not working Closed
Airtel *g unlimited is working on my brother sim but on my phone it is not working even when i am in *g range and it is showing *g but cant use it....
Aug 03, 2024 by Akash kushwaha
Airtel - not working Closed
on another mobile *g unlimited is working but on my phone it is not working even when i am in *g range and it is showing *g but cant use it...
Aug 02, 2024 by chandrakala mulge
Airtel - Internet fraud Closed
I done *** rs. recharge on my Airtel sim card on **of July, in this amount Airtel gives *.* GB data every day till ** days but I got only * GB data every day till ** days. This is my complain on Airtel service....
Aug 02, 2024 by Md Asad