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Shoppers Stop - not giving a refund after return

Harddik Gupta filed complaint against Shoppers Stop on Jul 16, 2023

I ordered a pair of shoes from shoppers top but I wanted to return them. so I place a return request and the next day the delivery agent picks up the product and after ** they email me saying they received a coke bottle in the box.
order id- *********

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Shoppers Stop

29

Total Complaints

13

Total Resolved

44.83%

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