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Pranjal Gupta filed complaint against Shoppers Stop on Jul 10, 2024
I have ordered a Tissot watch worth rs *****, at that time it was showing that the watch will be delivered in *-* working days but still my watch is not delivered and when I checked with the courier service using tracking number they said that the shipment is booked for picked up but never picked up from the store and the app is showing shipment in transit.
They are doing fraud and not able to provide any confirmation and status of refund as well.
Order id : *********
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
33
Total Complaints
14
Total Resolved
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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