You Broadband
- Not given connection and not refunding money Closed
Keval Virani filed this complaint against You Broadband on May 03, 2019
My account number is *******. I have requested to shift my connection to Mini Bazar to Shiv Dhara residency. The salesperson came to my place and told me its feasible. He took money from me and after * days he told me your money will be refunded as the new place is not feasible. So now I am trying to get back my money for the last ** days. And that salesperson asked me to talk directly with his team leader Bhavin Patel.
First of all, he is very rude and unprofessional. First, he said to me you will get the refund in * days as per company policy. After * days when I asked him again, he told me it will take ** days as per company policy and after ** days he told me it will take ** days as per company policy. And every time he was rude and last time he abused me also. I have call recordings also. Below are the details of persons mentioned above from Surat team.
Salesperson: Abid - **********
His team leader: Bhavin Patel - **********
They not gave connection and not refunding yet after ** days.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
You Broadband
Resolved
Frustrated? File a Complaint
Goibibo
"I am thankful to Voxya team for resolving my complaint within few days."
Rupak Mitra
Related Complaints
You Broadband - Modem refund not received Closed
Already all disconnection procedure completed on website and mobile app. Also confirmed by 'You Broadband ' Pune appellate officer 'Shahaji Dupade' As per official Refund policy, refund should be credited to my account within **-** days ...
Dec 03, 2022 by Ravi Mehta
You Broadband - No refund from YOU Broadband Closed
No refund from YOU Broadband since * months after quiting with their service and putting complaint. ...
Sep 30, 2021 by Yogesh Shah
You Broadband - Internet service providers Closed
I am facing everyday internet issue where internet doesn't work from last one month. If we called service engineer they tell like it's maintenance is going on. I don't what maintenance they do everyday. As we are working from home due this net ...
Aug 11, 2021 by Vijay Thombre
You Broadband - You Broadband Power benefits not added from over a year Closed
I have been calling You broadband customer care since more than ** days regarding adding my power benefits which have not been added to the account since Nov ****. Every call is taken up by a new employee and doesn't have a clue of the existing...
May 28, 2021 by Suryakumari
You Broadband - YOU bb modem Refund not recieved from 6 month Closed
I have planed of * months that started on ** April **** and finished at ** October ****, and after finishing day the modem i submitted and now till the date refund not recieved i have registered compliance every *-* weeks but no response from ...
Apr 13, 2021 by Raval harshil
