Nestaway In Bangalore - NonRefund of Security Deposit from Nestaway

I am writing to formally lodge a complaint regarding the non-refund of my security deposit from Nestaway for the property rented at the above-mentioned address. Below are the details of the issue:

*. **Property Details**:
- Property Address: NO ** Kudlu Revenue Layout, Kudlu Main Road, Sai Meadows, Bangalore - ******.
- Rental Start Date: **th February ****.

*. **Security Deposit**:
- Amount Paid: INR **,***.

*. **Vacating Details**:
- Date of Vacating the Property: **st July ****.
- Settlement Report Generated: **th July ****.

*. **Agreed Refund Amount**:
- After deductions for painting and cleaning charges, an amount of INR **,*** was agreed upon as the refundable balance.

*. **Issue of Non-Refund**:
- It has been over a month since the settlement report was generated, but the agreed refund amount has not been credited to my account.
- Upon following up with Nestaway, I have been informed multiple times that the refund is pending because the money is with the property owner.

*. **Communication with Property Owner**:
- I contacted the property owner, who stated that since the property was rented through Nestaway, the refund should be processed by Nestaway.

*. **Current Status**:
- I am stuck in a loop where both Nestaway and the property owner are refusing to take responsibility for the refund, causing undue delay and frustration.

*. **Request for Resolution**:
- I request immediate intervention to resolve this matter by ensuring that the refund of INR **,*** is processed at the earliest.

I hope for prompt action to be taken on this matter to avoid further escalation.