National Highway Authority of Inida
- Non existence dilapidated road bought Toll Tax and became a consumer Bhigan Toll Plaza Delhi P Open
Anand Sharma filed this complaint against National Highway Authority of Inida on Jan 12, 2020
I Travel between Panipat & Delhi frequently ( * trips a month) and buy toll ticket of Rs. **/- for each one way journey. I am entitled to a good Road for the stretch, for which I pay Toll of Rs. **/-. By buying the toll I become a consumer for the stretch of road under Toll.
NHAI, has for the last ** months, damaged the road, made dangerous narrow diversions and stopped the road work since last ** months. This has resulted in increase in number of accidents, traffic Jams , risk to our life on road , disruption to public property and life of the citizens and damage to my car due to damaged Road. I being a consumer (by paying Toll Tax) demand refund of the toll tax paid along with and compensation of Rs. one Lakh for mental agony and endangering my life since start of Bhigan Toll Plaza. Even the Toll is not equipped with electronic barrier, which shows callousness on the part of NHAI.
Further NHAI should charge Toll for a service which is ready and which I am using and not for a service, which will be ready in future. When the road is ready only then they can charge Toll from persons , who wish to use the same
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
National Highway Authority of Inida
Resolved
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