Max Fashion
- Non delivery of stuffs and raising self return request Open
Mitali Mishra filed this complaint against Max Fashion on Nov 28, 2020
This is about the pathetic experience with max fashion. I ordered a list of ** items on *nd November amounting a total of **** bucks. After **days I got a call from max fashion stating that you might get delivery of items in **hrs or will refund the amount. When I asked that after waiting for ** days ,I want items to be delivered.
And when I asked the reasons, they stated covid scenario. For that I would say,I m using other sites as well and I am getting things on time from them. And if you guys don't deliver things to my address, u should have informed earlier.
Later today I got a message stating your return request has been processed which I never raised. I mean at least dare to state the actual reason .it was u people who rejected to deliver ,I never raised any return request.
I am attaching the only message I received by them.
This is not about the money , but the time and loyality of an organisation. How casually u treat your customer. I would never complaint, if initially they would have said that we don't deliver in your area.
One thing is for sure I m not going to buy anything from this site ever.thank you for the experience.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Max Fashion
Resolved
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