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Hitachi Ac

 - No service given Closed

Anil Kumar filed this complaint against Hitachi Ac on Apr 28, 2019

I have bought Hitachi Split Ac last summer on ** June **** and it's still under warranty. I called them several times for service last year but no one turned up. Now in starting of summers, I called these guys again for the service this time their serviceman turned up and told me AC is not working after checking it out he said one of the parts is not working in the outdoor unit so it will be replaced. It has been more than a week he did not come back. As per him part is not available in stock and will be replaced once it's available. It means I have to wait in summers for these guys to receive the product. Do they guys realize how unprofessional they are? Worst is their customer service team they don't have any TAT or they say every time have ** hrs TAT but no response. I have made a big mistake in my life buying Hitachi product I would never recommend such a third class product to anyone. Such cheap product used that it got defected in only within one year that's only when operated for * months.

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Hitachi Ac

17 Total Complaints
9 Total
Resolved
52.94% Consumer Satisfaction

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Related Complaints

Hitachi Ac - Mother control unit of external unit of split AC not working needs replacement Closed

I had purchased *.* ton split AC by Hitachi from Croma in April ****. The AC suddenly stopped working by end of September. Upon calling the service center, they sent a person to check, who informed the mother control unit of the external unit o...

Oct 23, 2021 by Ashutosh Kamat

Hitachi Ac - Remote not working Closed

Remote of ac not working i have change the remote but new remote also not working i think problem in the ac remote sensor...

Jun 06, 2021 by Robin kumar

Hitachi Ac - AC auto off problem facing after in outdoor servicing Closed

Previous month service centre team servicing indoor and outdoor AC. *nd day of servicing AC auto off after switch on then team again come to know seen the actual issue after call them . Now running ok after solution but problem permanent not re...

Jun 28, 2020 by Biswajit Dutta

Hitachi Ac - Manufacturing defect in AC Closed

I had purchase Hitachi ac on *.*.****. From day one its have some sound issue I had to speak everybody but not getting any support....

May 03, 2019 by Abhishek bhandari

Hitachi Ac - Faulty AC received Closed

I bought this window AC from a company authorised showroom Hitachi plaza on ** April ****. Since then the compressor of the machine is being replaced twice. The company has provided faulty machine we feel cheated after spending so much hard ear...

Apr 04, 2019 by Athar Ahmaf

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