- No service given Closed
I have bought Hitachi Split Ac last summer on ** June **** and it's still under warranty. I called them several times for service last year but no one turned up. Now in starting of summers, I called these guys again for the service this time their serviceman turned up and told me AC is not working after checking it out he said one of the parts is not working in the outdoor unit so it will be replaced. It has been more than a week he did not come back. As per him part is not available in stock and will be replaced once it's available. It means I have to wait in summers for these guys to receive the product. Do they guys realize how unprofessional they are? Worst is their customer service team they don't have any TAT or they say every time have ** hrs TAT but no response. I have made a big mistake in my life buying Hitachi product I would never recommend such a third class product to anyone. Such cheap product used that it got defected in only within one year that's only when operated for * months.
Are you brand?
Are you Lawyer?
Apology letter from company
Replace / Fix problem
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Previous month service centre team servicing indoor and outdoor AC. *nd day of servicing AC auto off after switch on then team again come to know seen the actual issue after call them . Now running ok after solution but problem permanent not re...
Jun 28, 2020 by Biswajit Dutta
I had purchase Hitachi ac on *.*.****. From day one its have some sound issue I had to speak everybody but not getting any support....
May 03, 2019 by Abhishek bhandari
I bought this window AC from a company authorised showroom Hitachi plaza on ** April ****. Since then the compressor of the machine is being replaced twice. The company has provided faulty machine we feel cheated after spending so much hard ear...
Apr 04, 2019 by Athar Ahmaf
i brought hitachi split ac * years ago. and i brought amc regularly from hitachi. this year i am suffering from ac problem the person is coming from company he charged money from me. after *-** complaint i m suffering from ac problem and now t...
Jul 12, 2018 by deepak
dear all stakeholders, can you please response or clarify the below complaint issue of my product? see the case study *st complaint - ********** raised week ago- attended by engineer. he came for * mins and validate for ...
Jun 08, 2018 by Sunil Matta