Jeeves Consumer Services Private Limited - No service against my MarQ by Flipkart Under warranty product

Let me share my complaint

Complaint dated May **rd ****
Complaint Number: Claim ID is CLJP***********.
*. Technician Samsher visited and mentioned this need AC charging and It will be solved in the next * days.

*. They closed my complaint due to the incompetence of their technician as he forgot to forward my complaint.

Complaint dated June *st

Claim ID is CLJP***********

Still Open

Still Open - no service



Please note Jeeves closed my *st complaint without my consent without charging the gas in my AC. Even though it is a simple problem, they have the gas and they are aware that all the documents are with me.



Who I am reaching out to on a daily basis?



I am calling the Jeeves' support every day. PFA Email conversations where they promised me that they are looking into it but nothing so far.



Key point of contacts:



*. Yatish Kumar (He is customer service Team) – He is aware of my case history

*. Mohit Singh (Manager of Jeeves Service Team Nehru Place New Delhi) Mobile: ********** – This guy is giving me false promises and my AC is still not repaired.



Attachments:



· Picture of my AC Serial number which is the same in the bill/ Warranty card.

· All original bill copies attached.

· Email Conversation with Jeeves extended and Support team.


I am facing mental and financial issues against this. even though I bough extended warranty and everything I could do. I am not getting service against my AC. It has been so many days and I am calling everyday to Flipkart and Jeeves to get this solved.