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Jatin Shukla filed complaint against Jeeves Consumer Services Private Limited on Jun 6, 2020
Let me share my complaint
Complaint dated May **rd ****
Complaint Number: Claim ID is CLJP***********.
*. Technician Samsher visited and mentioned this need AC charging and It will be solved in the next * days.
*. They closed my complaint due to the incompetence of their technician as he forgot to forward my complaint.
Complaint dated June *st
Claim ID is CLJP***********
Still Open
Still Open - no service
Please note Jeeves closed my *st complaint without my consent without charging the gas in my AC. Even though it is a simple problem, they have the gas and they are aware that all the documents are with me.
Who I am reaching out to on a daily basis?
I am calling the Jeeves' support every day. PFA Email conversations where they promised me that they are looking into it but nothing so far.
Key point of contacts:
*. Yatish Kumar (He is customer service Team) – He is aware of my case history
*. Mohit Singh (Manager of Jeeves Service Team Nehru Place New Delhi) Mobile: ********** – This guy is giving me false promises and my AC is still not repaired.
Attachments:
· Picture of my AC Serial number which is the same in the bill/ Warranty card.
· All original bill copies attached.
· Email Conversation with Jeeves extended and Support team.
I am facing mental and financial issues against this. even though I bough extended warranty and everything I could do. I am not getting service against my AC. It has been so many days and I am calling everyday to Flipkart and Jeeves to get this solved.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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