Jeeves Consumer Services Private Limited
- No service against my MarQ by Flipkart Under warranty product Open
Jatin Shukla filed this complaint against Jeeves Consumer Services Private Limited on Jun 06, 2020
Let me share my complaint
Complaint dated May **rd ****
Complaint Number: Claim ID is CLJP***********.
*. Technician Samsher visited and mentioned this need AC charging and It will be solved in the next * days.
*. They closed my complaint due to the incompetence of their technician as he forgot to forward my complaint.
Complaint dated June *st
Claim ID is CLJP***********
Still Open
Still Open - no service
Please note Jeeves closed my *st complaint without my consent without charging the gas in my AC. Even though it is a simple problem, they have the gas and they are aware that all the documents are with me.
Who I am reaching out to on a daily basis?
I am calling the Jeeves' support every day. PFA Email conversations where they promised me that they are looking into it but nothing so far.
Key point of contacts:
*. Yatish Kumar (He is customer service Team) – He is aware of my case history
*. Mohit Singh (Manager of Jeeves Service Team Nehru Place New Delhi) Mobile: ********** – This guy is giving me false promises and my AC is still not repaired.
Attachments:
· Picture of my AC Serial number which is the same in the bill/ Warranty card.
· All original bill copies attached.
· Email Conversation with Jeeves extended and Support team.
I am facing mental and financial issues against this. even though I bough extended warranty and everything I could do. I am not getting service against my AC. It has been so many days and I am calling everyday to Flipkart and Jeeves to get this solved.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Jeeves Consumer Services Private Limited
Resolved
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