Oyo
- No response from customer care Closed
Sujay Navghare filed this complaint against Oyo on Apr 16, 2019
I booked Oyo sober dreams Hinjewadi Pune hotel for ***/-. After reaching there I came to know due to the electricity issue they couldn't allocate the room to me. They ask me to place a call to customer care to adjust in the nearby Oyo hotel. As per there suggestion, I made a call * times. The waiting time was more than usual. In the *st call, the executive asked me to hold and after some time he said the wrong number and call was abort by the executive himself. One had taken ** min. to make the adjustment. But he cancelled my booking and placed a new one with an extra price which is ***/-. He said there is no way he could help me other than paying ***/-
problem was at Oyo's end. So they should arrange without the extra charge and it is not a way to treat customers.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Oyo
Resolved
Frustrated? File a Complaint
OntheShop
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
Debalina Ghosh
Related Complaints
Oyo - Refund yet not received Closed
Even after cancellation of booking. Money not refunded yet....
Jul 17, 2024 by Bidyapati Mishra
Oyo - Payment done money deducted but booking not confirmed in app Closed
I have booked an Oyo room today and made online UPI payment . The transaction was successful, money was deducted from my account but in the Oyo app it still shows payment pending....
May 31, 2024 by Aishwarya Akella
Oyo - Denied check in Closed
I was denied check in at an oyo hotel after having a confirmed booking, I was told to pay extra to get a hotel room directly without a booking....
Apr 08, 2024 by Abishek Sharma
Oyo - Refund problem Closed
Today morning iam booked a room in Oyo app and also payed for that.When I reach the hotel snm at wandoor correct address kodkka they said they are not tie-up with app members so if you need room you paid for that. then I send additional **** fo...
Mar 09, 2024 by Mohammed Ibrahim
Oyo - Cancel booking without refund the complete amount before 2 min to check in Closed
I have booked * rooms in oyo flagship hotel ayansh residency (rishikesh)on * th march **** with complete payment of **** for *th of march ****. Just before * min from check in, they decline the booking without refund....
Mar 09, 2024 by Swati