Quikr
- No refund recieved for an unboxed phone (~20K+) Open
Nikhil Sharma filed this complaint against Quikr on Apr 29, 2017
My order id is - ********.
My money is stuck in quikr's account and they are not refunding it as per as their agreement. It has been ** days. They are completely ignoring any method of communication I use now. This is what happened.
I ordered an unboxed smartphone from Quikr, paid for it by my debit card. I cancelled the order in less than a day. The order was not dispatched. I was expecting a refund in *-* working days.
But of course, I was told by the customer service that it will be done within * working days. Disappointing, but totally acceptable.
I waited for * working days, during which the many mails that I had sent were replied by a pre-written email templates to certified@quikr.com
This was annoying, but okay. I kept mailing them, and got the same response again and again.
At the tenth day, I decided to give them a call. After a waiting period and a few connected calls, the representative on the phone is telling me that the refund has already been initiated, and passively pointed out that it is an error from my side, and I need to send my bank statement's screenshot.
I agreed, and did it. And wrote a mail about the problems I am having as the refundable amount is *****+, which is a huge amount for me. And I got a mail saying that "Please provide with the correct bank statement." I have provided them with a correct screenshot of my bank statement that I requested.
And after this mail, I am not getting any replies from them for the past *-* days!
This is really getting out of my hand now, I am not being refunded and am being stalled and ignored completely.
As you can see in the attached email, I am not receiving any replies, completely ignored from the past *-* days.
Shopping(or, attempting to shop) at Quikr is turning out to be a bad experience for me. I am writing this under some stress, and I hope that Quikr resolves my issue ASAP.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Quikr
Resolved
Frustrated? File a Complaint
Xiaomi Mobiles
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
S Harish
Related Complaints
Quikr - Urgent Complaint Closed
He(Mr.Melwin,contact number:-**********) called me and asked me that you pay amount then your note will sell.I had paid two times and asked him when my note will sale.He replied me this week end will sale then after the week again he told me sa...
Apr 11, 2024 by Ujjwal kumar
Quikr - Fake Job Closed
I had a number but they seeing the message but they are not replying to me ...
May 01, 2023 by Purushotham
Quikr - Quikr Executive Rahul took Rs and did nothing Closed
On **.**.**** Mr Rahul came to our office and promise to provide business with his company scheme. He promised that on daily basis, I will receive leads. In lieu of this he send me a payment link and get Rs.***** including GST transferred to hi...
Mar 14, 2022 by Preet Kumar
Quikr - Home cook not come Closed
yesterday I request for a home cook for part time on quikr, than i got a call from quikr side company name lakshmi home service , he told me he has a female cook and send me quikr notification than he asked me for **** advance salery and **** s...
Dec 20, 2021 by Aditi vijay
Quikr - UPI Fraud Quikr Rahul Sharma Closed
Rahul sharma approached me via Quikr chat and showed interest in buying wardrobe that I had posted. He sent me his my phone number and asked me to call him. Without any negotiations at all, he agreed to a final price and said his staff will com...
Dec 11, 2021 by Rahul Raj
