Happyeasygo.com
- NO Refund of Convenience fees Subsidiary Product fees Open
Avijit Mohapatra filed this complaint against Happyeasygo.com on Dec 24, 2020
I had booked a flight ticket with AIr Asia using Happyeasygo site for Bhubaneshwar to Delhi for **th January ****.
Sometime back I received a message from the airline that the flight has been canceled and I am eligible for a full refund. When I called up your customer care of Happyeasygo (I have made * calls, and each time the call has been disconnected from their side during the conversation). I was told that I will get the refund deducting Rs. *** Happyeasygo convenience fee and the subsidiary product cancellation protection of Rs. *** that I had bought. What I fail to understand when an airline cancels the flight why I have to pay these fees. The logic they are giving is we haven't cancelled the flight so why we will not charge the fees.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Happyeasygo.com
Resolved
Frustrated? File a Complaint
Hathway Broadband Internet
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Sushil Mathew
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