Zoomcar India Private Limited
- No Refund by Zoomcar for more than 3 Months Closed
I had done a Booking with Zoomcar on **-**-**** vide Booking ID # JPS*NGJ*J and paid ₹ **,*** for scheduled Car Rental Service from **-**-** to **-**-****.Due to Covid-** scenario, I had cancelled the Booking well in advance on **-**-**** and refund as per there Cancellation policy after deduction of ₹ ***/- for ₹ **,***/- was to be credited within ** days as the payments done through Credit Card.Since Day *, I have been chasing and following Zoomcar, but they have failed to comply with all the Dates of Refund promised by them on Several Occasion. As per process/polices of Zoomcar I should have received the refund by **-**-****, however I was informed that it was delayed due to Coivd-** and refund shall happen by Jun'** end. Then after reminding and chasing them for ** days they said it will take * weeks to process refund & I again got another date of July End. This is the *rd Failure to comply with their own commitment. Sir I had made the payment through credit card and since the Bank in Charging Interest on the amount due and I cannot Make the payment myself as the Refund will be processed directly to the Card. I have written to them on mails, had conversation on calls & even reached them on Twitter but they are doing nothing for my refund from past ** Days. Request your assistance in getting my money refunded immediately. I have been harassed Financially & Mentally during such tough times of Covid-** pandemic. Would be grateful to you. I have been sending constant reminders, however every time there is single response to provide refund asap.
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Refund / Credit for purchase
Damages for loss and agony
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
Availed the services of ZoomCar in June **** and waiting for the due refund as per commitment within ** days, but now we are in April ****, almost ** months and every followup results in a standard message"Please accept our deepest apologies fo...
Apr 05, 2021 by Vivek Raj
I booked a vehicle in zoomcar but after completing the ride, they didn't refunded the fuel charges It's over more than **days working days, still refund not initiated. Booking id: JPS*NNSEX Amount to be refund: Rs **** ...
Mar 29, 2021 by Vinod Bathi
I took * day zoomcar rental on Sep **th ****. Paid for fuel. My refundable security deposit and fuel reimbursement has not been refunded yet. It's been more than * months now....
Mar 27, 2021 by Ashokkumar
Booking ID: JPS*NYJ*Y I have a pending refund from Zoomcar since **th May, ****. I have tried to reach them multiple times since then and initially they would say it would process after the lockdown. But now its going to be a year another * mo...
Mar 25, 2021 by Cedan Christopher Misquith
Dear team, We made two bookings in Zoomcar on **th December and we are still awaiting for refund amount from the zoomcar team. We tried to reach their customer support number multiple times and all the attempts are in vain. We tried to re...
Mar 19, 2021 by Mandavilli Shankar