Zoomcar India Private Limited
- No Refund by Zoomcar for more than 3 Months Closed
I had done a Booking with Zoomcar on **-**-**** vide Booking ID # JPS*NGJ*J and paid ₹ **,*** for scheduled Car Rental Service from **-**-** to **-**-****.Due to Covid-** scenario, I had cancelled the Booking well in advance on **-**-**** and refund as per there Cancellation policy after deduction of ₹ ***/- for ₹ **,***/- was to be credited within ** days as the payments done through Credit Card.Since Day *, I have been chasing and following Zoomcar, but they have failed to comply with all the Dates of Refund promised by them on Several Occasion. As per process/polices of Zoomcar I should have received the refund by **-**-****, however I was informed that it was delayed due to Coivd-** and refund shall happen by Jun'** end. Then after reminding and chasing them for ** days they said it will take * weeks to process refund & I again got another date of July End. This is the *rd Failure to comply with their own commitment. Sir I had made the payment through credit card and since the Bank in Charging Interest on the amount due and I cannot Make the payment myself as the Refund will be processed directly to the Card. I have written to them on mails, had conversation on calls & even reached them on Twitter but they are doing nothing for my refund from past ** Days. Request your assistance in getting my money refunded immediately. I have been harassed Financially & Mentally during such tough times of Covid-** pandemic. Would be grateful to you. I have been sending constant reminders, however every time there is single response to provide refund asap.
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Refund / Credit for purchase
Damages for loss and agony
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
I have * pending refund amount from Zoomcar for (JPS*NPOBD) and (JPS*NY*PX) worth Rs****. JPS*NY*PX- June *th was raised for refund and till date not been credited to my account. JPS*NPOBD- Partial amount of fuel has to be refunded and n...
Sep 01, 2020 by Satish Mesta
I booked a car (JPS*NK***) for jun*th .due to lock down ,I cancelled by booking on April * Nd or * rd. Earlier when I tried contacting them,they used to answer but later on ,they aren't answering to any of my calls and emails .I should get a re...
Aug 15, 2020 by Shanmukh sai
I had booked a self drive car from Zoomcar for a ride on ** Jun. Due to change in plans I had to cancel the booking and refund was generated on ** Jun **. Further I booked a fresh ride for ** Jun and finished my booking on ** Jun. Another ref...
Aug 01, 2020 by AH Naqvi
Booking is cancelled bt refund is pending from * months no updates ...
Jul 27, 2020 by Shubham Dubey
I have booked ZOOMCAR for my personal purpose on **-**-****, it's been * months finishing, I've sent many emails to them there is no response. I went to office they said we dont know the customer service number, no one responded in a manner, I...
Jul 27, 2020 by AMASAGANDLA BALAKRISHNA