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Zomato food delivery

 - No refund and food not delivered Open

White in black filed this complaint against Zomato food delivery on Nov 10, 2019

I am order i chicken biriyani from Zomato app the order was not confirming by restaurant so i am for * minutes then i cancelled the order . That cancelling time they not showing the message of payed amount is not refundable at the cancellation time. Then i cancelled the order and check wallet * balance so i am immidiatly delivery the same food or refund the money. But they didn't give money and food. The main cheeting is not showing payment not refundable at cancellation time.

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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
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Zomato food delivery

32 Total Complaints
12 Total
Resolved
37.50% Consumer Satisfaction

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Related Complaints

Zomato food delivery - Refund not credits Closed

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Jul 20, 2022 by kavan

Zomato food delivery - Food not Delivered Refund not received Closed

I had ordered a belgian waffle , from the belgian waffle outlet in virar, Mumbai on **th june **** , The zomato delivery person cancelled the order after picking up the food from the restaurant . We Didn't recieve the food , nor did we got ...

Jun 25, 2022 by fatema

Zomato food delivery - Twice payment for same order Closed

My wife ordered Id ********** half veg Manchurian and one single egg double chicken roll from junction through online sbi net banking payment option but i didn't know that she paid already and afterall the delivery boy ganesh sharma reached to...

Feb 12, 2020 by SUMIT KUMAR SHIT

Zomato food delivery - Order not diliverd Closed

@zomatocare you can take my case very lightly but that how you are looting customers even making hungry to customer in midnight ** am which I felt very pathetic service. I would request everyone who are using Zomato, kindly uninstall this appl...

Feb 04, 2020 by Rahul kumar

Zomato food delivery - Order Cancelled and amount not refunded Closed

The Zomato app is faulty. It always picks up random addresses from your address list if you do not specify it. This time it picked my old address and set it as the delivery address. I noticed it only after placing the order. I immediately used...

Jan 05, 2020 by Saifullah Dabir

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