Nobroker
- No refund and damage claim processing Open
Arun Kumar Singh filed this complaint against Nobroker on Apr 05, 2023
I had worst movers and packers experience with Nobrokers recently in Bengaluru. I had booked it twice and sharing my experiences below-
First Booking- I had booked for a * BHK light vehicle (** ft vehicle) and confirmed the same on call but the concerned person from Nobrokers booked a *BHK heavy vehicle (** ft vehicle) for me. I paid Rs *,*** for this as token amount. I had to cancel and rebook because of this. I had cancelled the booking weeks back but still haven't received my refund yet even after multiple calls. I talked to their customer care and my RM but they couldn't find my booking details.
Second booking- The team reached my place * hours after the scheduled time. I had booked a ** ft vehicle but they brought a * ft vehicle. They didn't even pack the stuffs properly leading to damage to my multiple goods. I have never seen such poor electronics packaging. They just used a single layer of bubble wrap which was torn at places. The bubble wrap got finished in between so I had to provide my blankets for TV wrapping. Worst of all, I tried multiple times to reach my RM during the service but no one picked up. Now I am trying to file the insurance claim as I had taken the secured package but the claim link on their website is not working.
I need my refund as well as claim for my damaged goods.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Nobroker
Resolved
Frustrated? File a Complaint
NoBroker
"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Prashanth Rao
Related Complaints
Nobroker - Refund not yet received from No brokers Closed
In the month of Apr I had raised one complaint(complaint id is ******), on this id nobroker has mentioned comment as refund has been credited and the now that complaint is closed. However still now I did not received my refund back. How nobroke...
May 15, 2023 by Ganesh Dhuri
Nobroker - Service not provided Refund not issued Closed
I have paid for commercial money back plan for tenant search for about Rs. **** on **th April ****, they have denied the service after the payment which they mentioned that they can provide the service before the payment. I have been following ...
May 12, 2023 by Karthik Raj
Nobroker - Need refund from Nobroker Closed
Hi, I have taken the Nobroker plan for searching a house in Bangalore. They assigned me an RM Stuthi, who took my request. I had shared with her that I was looking for gated apartments only. Even after telling her clearly what I was looking...
May 08, 2023 by Prini Daniel
Nobroker - Incorrect Commitment Mentally Suffered Closed
On **th April, I have contacted NoBroker Packers and Mover Service to vacate and shift things from my home on **th April ****. The executive agreed and promised me to shift the things between * to * AM on **th April ****. As I am working in ...
Apr 29, 2023 by M V RANJITH KUMAR
I took residential plan of tenant on *st April, however, I was not receiving any owners contact numbers on my mobile. I contacted customer service and they said due t technical issue on account not receiving numbers. They suggested if I want r...
Apr 29, 2023 by Rahul Shah