Myprotein India
- No refund amount deducted with no order placed Open
Mohammed Abdullah Ali filed this complaint against Myprotein India on Oct 02, 2022
Hello,
I was ordering a product on ** August **** and while doing the payment however the payment was done but order was not processed. Immediately I took help from customer support chat from Myprotein app and provided all transaction details, they mailed me saying they have forworded the issue to Indian Finance team. Then again on **rd August **** I reached out the customer support chat and they told they are checking with customer operations to locate the order.
It's going to be a almost * months now in few days and I am getting a kind of robotic reply stating " Finance or operations team are working on it and will be done in *-* working days". I am fed up chasing them and even support call number nobody picks. Please help me out to get my refund.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Myprotein India
Resolved
Frustrated? File a Complaint
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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