Hathway
- No internet for 10 days Open
Psr filed this complaint against Hathway on May 09, 2020
We have been a Hathway customer for * years now and have recently renewed our annual subscription on April ** th ****. Since then we are able to connect to network but it has been showing "no internet". We are not able to browse anything and these days due to covid **, we are not even able to work from home efficiently.
We have been raising complaints every single day on the Hathway app ( it has become a daily job for me to complain atleast twice in a day). They close the complaint without our consent and without resolving the issue. We called the customer care support every day but they keep saying that technical team will call us and get that resolved by eod., Which they never did. I demand the Hathway team to rectify the issue soon or reimburse the amount for all the days we had not internet and also refund the amount paid for annual subscription so we can shift to some network instead of wasting time and energy with Hathway
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Hathway
Resolved
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