Loading...
Jaikishan Dulani filed complaint against Excitel on Feb 26, 2022
I have complained at Excitel customer care regarding the no internet connectivity for last ** days and no one has bothered to solve the problem so I am writing here. I was not able to work from home, my job was impacted and multiple warnings were given to me from the office.
- I have called more than ** times
- I have raised issues on text more than ** times
- Their on-ground partner has refused to solve the issue
- No one has contacted me from their technical team
- I have paid **** Rs for * months subscription but haven't used the internet for a single day in that period
I want excitel to restart the internet services within next * days or return my subscription amount of **** Rs and the refundable security deposit of **** Rs. But all their customer service executives are doing is to harass the customers.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
It's been four days, and my internet is still not working. Interestingly, no one from Excitel has called to address my issue. I've been making multiple calls daily, but every customer care representative asks for mo...
I haven't received refund from excitel . It's been almost *** days . They dont answer any questions.
Hi, This concerns my Excitel broadband, which has not been operating for the past * days, and there has been no resolution from the backend staff; they have just postponed the ETA. If they are unable to meet consum...
I have raised a complaint for router shifting The device is shifted, but no internet connectivity is there in my device, raised the ticket too Chasing since * days no any update from excitel Still issue not res...
I discontinued using Excitel Internet and they collected the device on **st aug, **** and as per there policy security refund should be credited in customer's account within ** days. Today its *rd Nov, still I haven...