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Hopscotch - Never ever seen such a pathetic quality of fabric

Roshni Fernando filed complaint against Hopscotch on Dec 21, 2022

Totally dissatisfied with the quality of fabric delivered by Hopscotch. This is the first time I have purchased a blazer for a * year old for which the MRP is hyped for Rs **** which is not even worth of Rs ***. I have never seen such a pathetic quality of fabric in blazer sorry not in blazer infact this quality wouldn't be available in any outfit and that too for a toddler. With the help of my mail kindly understand what kind of rubbish fabric is provided by the brand which is not even suitable to clean the floor. I was so anxious to open it as this is the first time I'm shopping with Hopscotch i had a wonderful disappointment and moreover I had to go down to pick up product when I was telling the executive I'm into mid of something kindly drop my product at my doorstep for which he denied mentioning that i cant leave my other parcel and come. My point is why do customers shop online for hassle free mind stating about the doorstep delivery,easy returns, marvellous discounts and so on. Kindly arrange the pick up from my doorstep. And i have paid *** amount i don't know why the refund amount is reflecting as ***. Kindly refund my amount of of Rs *** enough of shopping with Hopscotch. And one more thing i have never faced any quality issues related to fabric from first cry since my baby was born. Because babies clothes and products must be designed with utmost care.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Hopscotch

6

Total Complaints

3

Total Resolved

50.00%

Consumer Satisfaction

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