- Neither service is provide nor my money is refunded Open
I signed up for excited on * june **** and and executive met me on *rd june **** at * pm ,charged me ***rs for a new connection and promised me a connection in **hours without fail.Its been **hrs after the promised **hours guaranteed intsallation and installation has not been completed now the executive who collected my details and money doesnt answer my calls and when I call the customer care the representatives blackmail me for even delayed service if asked anymore questions about the installation.The service excitel is providing is pathetic and irresponsible.I dont know who should i contact about this no-one seems to be helping and everyone seems to be blackmailing for a delayed installation if asked anymore question.And when i asked for a money back for failing to install a connection for me they say we cant raise a ticket cause you have no account yet.I piteous for opting for excitel and would never recommend the service to anyone.Please help me resolving the issue soon or atleast even give me my money back if excitel is not intrested in providing me their service,Please!
executive approached Ravinder Chowdary -**********
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
We are facing the same issue from last three days continuously that we are not getting any internet it shows this wi-fi has no access to internet, and when we try to call them and want to complaint for the same their phones are always switched ...
Apr 14, 2021 by Bhumika Kapoor
I made a recharge of ₹**** for * months plan of Excitel on **th December.I have been facing an issue of frequent disconnection for long time but since **nd of December there is no internet connectivity.I contacted the costumer service,but not...
Dec 28, 2020 by Govind Gopal Goel
I'd raised a request for refund for the amount of Rs****/- that I paid towards Infrastructure Upgrade to fibre which also didn't happened for almost after ** days after payment. So, I'd to raise the request for refund which is pending since mor...
Dec 15, 2020 by Naveen Singh
I had no internet connectivity with excitel from September *nd **** to *th September ****. I've called the customer care for almost **times and no technician was sent to resolve the issue. Again I've recharged today as they told compliant will ...
Sep 08, 2020 by Venkat Neeraj
From last * days getting *mbps speed. When I call to cc they troubleshoot everytime and after that nothing happens and then they cut call from there side, When I reach the local end they ask me to wait for *hr for them to visit...
Aug 06, 2020 by Abhishek Jain