Myntra
- Myntra One extra item got picked up with a return item Closed
Aditi filed this complaint against Myntra on Dec 02, 2023
I ordered a Libas kurti and Aurelia leggings from myntra. Both of the items got delivered . But because of size issue I had to place a return request for both the items and a delivery boy came right on next day to pick it up. By mistake along with the kurti the leggings got picked up because of pick up boy confusion. He thought that the leggings were with the same kurti. The delivery guy is supposed to check which he didn't and went away. Now when i have lodged a complaint to myntra, It told me to wait for a week. Now after week they told me to wait for **-**hrs. After **hrs got over, now they are telling me to wait for more **-**hrs. Now this has become a harrassment. I have paid for the product and it has been picked up. Even after lodging a complaint and waiting for days. I cannot wait for it anymore. I need a solution ASAP. If they can't get the work done within the time period ...they shouldn't give the false hopes and should stop playing with the customer. Even Manager don't know anything. They are just disconnecting the call in between the conversation. Poor customer service. It's been ** days.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Myntra
Resolved
Frustrated? File a Complaint
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
Jyotiranjan Pradhan
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